In the past month, I have spoken to over two dozen contact centre decision-makers on how they have managed the floor during #COVID19 times - all have stated the need to invest in more technology as key for operations hereon…
Tag: natural language processing
#CounterpunchWithSVG E09: Despite Its Battles, IBM Is Confident That Its India Business Will Thrive. Will It, Really?
#CounterpunchWithSVG crossed a significant milestone yesterday. In this year so far the series has garnered over 30,000 views from over 100 countries. More than anything else, I see this milestone as the best stamp of approval for this format and…
How Ramdev’s Patanjali Ayurved Made A ‘Secret’ Tech Entry With Its Own IT Start-up
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IBM Advances Watson’s Ability to Understand The Language of Business
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Infy’s Nia Wants To Build On Scale After A Chequered Past
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Essentials Of AutoML That Every Techie Must Know
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AI Today Is Not That New After All
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Accenture’s Acquisition Of Droga5 Gives It An Edge In Consultative Sales
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W12 Acquisition To Help TCS Compete Better In Digital Design Space
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Dell Beats HPE To Become Global Market Leader In Server Sales
After over two decades of selling servers, Dell Technologies, for the first time, has become the undisputed leader in both units and revenue for servers worldwide, in the first quarter (January-March) of the calendar year 2018, said a top executive…
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Dell Sharpens Focus On AI Suite As It Prepares For A Digital Future
Dell is sharpening its focus on technologies like AI suite comprising machine learning and deep learning, IoT, robotics, human-machine partnerships—all in an effort to stay relevant in the digital world. According to a Greyhound survey titled ‘State of AI 2017’,…
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Innovation Drives The Wheels Of Fortune: Sanchit Vir Gogia
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CRN Channel Directions 2018 Charts Out New Opportunities & Possibilities
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Existential Crisis For Mid-Sized IT Services Firms To Worsen in 2018-19: Five Red Flags Stakeholders Must Watch Out For
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Artificial Intelligence Will Kill Some Jobs, But Produce Host of Creative Ones
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AI Is Evolving Quick & Vendors Are Struggling To Find The Secret Sauce
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IBM Thinks Watson In Cognitive Mode
The technology platform, Watson, does hold a lot of potential for solving customer problems through its advanced analytics capabilities. But it needs to work in tandem with end-user organisations and may be a long way from commercial success in India…