The past few quarters have been busy for us at Greyhound Research. At one end, our team of analysts and consultants have been working closely with some of the world's biggest companies and helping them with their digital transformation strategy.…
Read More Industry Spotlight E01: IBM Customer Experience Solutions For Banking & Financial Markets
Over the past months, we at Greyhound Research have received a ton of requests from our end-user clients to offer more product deep-dives. Essentially, share insights that go beyond the usual 30,000 feet conversations and focus on products/suites that IT…
In the past month, I have spoken to over two dozen contact centre decision-makers on how they have managed the floor during #COVID19 times - all have stated the need to invest in more technology as key for operations hereon…
#CounterpunchWithSVG crossed a significant milestone yesterday. In this year so far the series has garnered over 30,000 views from over 100 countries. More than anything else, I see this milestone as the best stamp of approval for this format and…
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After over two decades of selling servers, Dell Technologies, for the first time, has become the undisputed leader in both units and revenue for servers worldwide, in the first quarter (January-March) of the calendar year 2018, said a top executive…
Read More Dell Beats HPE To Become Global Market Leader In Server Sales
Dell is sharpening its focus on technologies like AI suite comprising machine learning and deep learning, IoT, robotics, human-machine partnerships—all in an effort to stay relevant in the digital world. According to a Greyhound survey titled ‘State of AI 2017’,…
Read More Dell Sharpens Focus On AI Suite As It Prepares For A Digital Future
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The technology platform, Watson, does hold a lot of potential for solving customer problems through its advanced analytics capabilities. But it needs to work in tandem with end-user organisations and may be a long way from commercial success in India…
