The past few quarters have been busy for us at Greyhound Research. At one end, our team of analysts and consultants have been working closely with some of the world's biggest companies and helping them with their digital transformation strategy.…
Tag: robotic processing automation
Business As Usual For IT Companies Despite Omicron, Say Experts
The United States and UK are the top two markets for the $190 billion Indian IT industry and the spike in Covid-19 cases has brought back concerns of a global lockdown, and how this would impact the sector. Sanchit Vir…
Read More Business As Usual For IT Companies Despite Omicron, Say Experts
Industry Spotlight E01: IBM Customer Experience Solutions For Banking & Financial Markets
The past few quarters have been busy for us at Greyhound Research. At one end, our team of analysts and consultants have been working closely with some of the world's biggest companies and helping them with their digital transformation strategy.…
Read More Industry Spotlight E01: IBM Customer Experience Solutions For Banking & Financial Markets
Product Spotlight E01: IBM Watson AIOps
Over the past months, we at Greyhound Research have received a ton of requests from our end-user clients to offer more product deep-dives. Essentially, share insights that go beyond the usual 30,000 feet conversations and focus on products/suites that IT…
#CounterpunchWithSVG E10: IBM To Focus On The Contact Centre And This Time It’s About Data & AI. But Are The Clients Ready?
In the past month, I have spoken to over two dozen contact centre decision-makers on how they have managed the floor during #COVID19 times - all have stated the need to invest in more technology as key for operations hereon…
#CounterpunchWithSVG E09: Despite Its Battles, IBM Is Confident That Its India Business Will Thrive. Will It, Really?
#CounterpunchWithSVG crossed a significant milestone yesterday. In this year so far the series has garnered over 30,000 views from over 100 countries. More than anything else, I see this milestone as the best stamp of approval for this format and…
IT Companies Resort To Layoffs As Pressure Mounts Due To Covid Crisis
The information technology (IT) industry is laying off thousands of employees across the globe and in India, on grounds of non-performance, lack of projects and rightsizing surplus staff as pressure mounts on firms due to an uncertain business environment. …
Read More IT Companies Resort To Layoffs As Pressure Mounts Due To Covid Crisis
Blockchain-Based Solutions, Key To Infosys’ Finacle Growth Plans
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