In the past month, I have spoken to over two dozen contact centre decision-makers on how they have managed the floor during #COVID19 times - all have stated the need to invest in more technology as key for operations hereon…
Tag: Automation
#CounterpunchWithSVG E09: Despite Its Battles, IBM Is Confident That Its India Business Will Thrive. Will It, Really?
#CounterpunchWithSVG crossed a significant milestone yesterday. In this year so far the series has garnered over 30,000 views from over 100 countries. More than anything else, I see this milestone as the best stamp of approval for this format and…
#CounterpunchWithSVG E08: Oracle Believes Its Cloud Is Like No Other. But Is It, Really?
#CounterpunchWithSVG is now seven exchanges old and has been read more than 20,000 times from over 100 countries. I have had the pleasure of hosting some big names from the world of technology who have braved not only some straightforward…
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#CounterpunchWithSVG E07: NTT Ltd. Is Experiencing Record Growth, But Is It Enough?
The year 2020 has turned out to be a rather dramatic one so far. The COVID-19 pandemic has literally halted the world in its tracks. While parallels are being drawn to World War II, this pandemic is far graver and…
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#CounterpunchWithSVG E06: Red Hat Believes Open Hybrid Cloud Is The End Goal. But Is It?
The year 2020 has turned out to be a rather dramatic one so far. The COVID-19 pandemic has literally halted the world in its tracks. While parallels are being drawn to World War II, this pandemic is far graver and…
Read More #CounterpunchWithSVG E06: Red Hat Believes Open Hybrid Cloud Is The End Goal. But Is It?
IT Companies Resort To Layoffs As Pressure Mounts Due To Covid Crisis
The information technology (IT) industry is laying off thousands of employees across the globe and in India, on grounds of non-performance, lack of projects and rightsizing surplus staff as pressure mounts on firms due to an uncertain business environment. …
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Cognizant Slashes Jobs As Part Of Cost Cutting, Revamp Plan
Cognizant Technology Solutions will eliminate as many as 7,000 mid-senior level jobs globally and reskill about 5,000 employees as part of a plan to save costs and simplify the company’s organizational structure. “Such layoffs are already happening quietly in the industry…
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Indian IT Looks Homeward As Digital Transformation Kicks In
Exports-focused Indian IT services firms have stepped up focus on the typically smaller footprint domestic market, driven by Indian companies transforming their business using digital technology and as the government moves to use technology to improve governance. In the past…
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Vishal Sikka’s Vian Systems Raises $50 Million In Funding
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Vodafone-Idea, IBM Deal Set To Exceed USD 1 Bn
Vodafone Idea Limited (VIL) is believed to have finalised a new $700-800 million (Rs4,900 crore-5,600 crore) five-year technology outsourcing contract with IBM, a deal that is expected to contribute a major part to the Rs8,400 crore annual opex savings that…
Vodafone-Idea, IBM Set To Seal $700-800 Million 5-year IT Outsourcing Deal
Vodafone Idea is believed to have finalised a new $700-800 million (Rs4,900 crore-5,600 crore) five-year technology outsourcing contract with IBM, a deal that is expected to contribute a major part to the Rs8,400 crore annual opex savings that the telecom…
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Episode 2: #GreyhoundTV #DoubleDecaff – IBM Announces Sydney Multi-Zone Region
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Episode 1: #GreyhoundTV #DoubleDecaff – AWS Launches New Region in Hong Kong
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Vodafone Idea Outsourcing Deal To Exceed USD 1 Billion for IBM India
Vodafone Idea Ltd. (VIL), India’s top telecom operator, may miss an internal deadline of December 2018 to finalise new IT contracts, and is holding advanced talks with US software major IBM to finalise a multi-year deal by March end, which, some estimates suggest, could…
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Cognizant Tax Evasion Issue Unlikely To Have Significant Impact
Industry experts believe that Cognizant will not see much impact from its ongoing case with the income tax authorities in India. "Cognizant is not a company that is known to be non-compliant. That said, a company of its stature should…
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AI Is Coming Of Age, So Should You
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Busting The Myths of Artificial Intelligence
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Episode 5: Greyhound TV Dealing With Digital – In Conversation With Bjorn Engelhardt
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Episode 3: Greyhound TV Dealing With Digital – In Conversation With Vilakshan Jakhu
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Tweet Chat On The Future Of Mainframe – All About Digital Transformation
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Here’s Why Mainframes Are Still Relevant In The Cloud & Mobile Era
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Tweet Chat On The Future Of Mainframe
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In 3 Years, Sikka Helps Buoy Infosys Profit
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IT Industry Stares At Jobless Growth
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Data Centre & Compute Modernisation: Critical Success Factors In Digital Transformation Agenda
Digital Transformation is topping the priority charts not just with technology leaders but with CEOs and Boards alike. Findings from a recent Greyhound Research study titled, Global CEO Priorities 2017, tell this tale eloquently. Per the study, over 95% global…
Reskilling: Indian IT Sector Starts Massive Effort To Learn New Tricks
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Irony Of H-1B Visa Policy: Jobs Trump Is Trying To Protect Are About To Vanish Altogether
American President Donald Trump’s policy to protect jobs by imposing restrictions on H-1B visas is unlikely to be of any help to that country and may hurt US interests, say experts. What Trump is seeking to protect are entry level…
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Era Of AI: Infosys’ Mana Eliminates Need For Lawyers To Process Contracts
Infosys has deployed its artificial intelligence (AI) platform ‘Mana’ to process contracts for a bank in Asia that typically needed a team of 10-15 dedicated lawyers. Sanchit Vir Gogia, Chief Analyst and CEO, Greyhound Research, believes AI significantly helps in…
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Cognizant Layoffs: Gloom Continues, Jobs In Tech And IT Companies Dry Up
Cognizant, the New Jersey-headquartered software services company with most of its operations in Chennai, is likely to lay off 6,000-10,000 “ redundant and non-performing” employees. “When global competition stepped in, Indian companies went through multiple levels of devaluation – for example…
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With Digital Transformation As Pivot, HCL Technologies Posts Strong Q3 2017 Results
The appointment of C Vijayakumar in the last quarter is proving to be a good move for HCL Technologies. HCL Tech is going through a change and he is bringing in fresh perspectives in the way their deals are being…
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