The past few quarters have been busy for us at Greyhound Research. At one end, our team of analysts and consultants have been working closely with some of the world's biggest companies and helping them with their digital transformation strategy.…
Tag: #CounterpunchWithSVG
Industry Spotlight E01: IBM Customer Experience Solutions For Banking & Financial Markets
The past few quarters have been busy for us at Greyhound Research. At one end, our team of analysts and consultants have been working closely with some of the world's biggest companies and helping them with their digital transformation strategy.…
Read More Industry Spotlight E01: IBM Customer Experience Solutions For Banking & Financial Markets
Product Spotlight E01: IBM Watson AIOps
Over the past months, we at Greyhound Research have received a ton of requests from our end-user clients to offer more product deep-dives. Essentially, share insights that go beyond the usual 30,000 feet conversations and focus on products/suites that IT…
#CounterpunchWithSVG E10: IBM To Focus On The Contact Centre And This Time It’s About Data & AI. But Are The Clients Ready?
In the past month, I have spoken to over two dozen contact centre decision-makers on how they have managed the floor during #COVID19 times - all have stated the need to invest in more technology as key for operations hereon…
#CounterpunchWithSVG E09: Despite Its Battles, IBM Is Confident That Its India Business Will Thrive. Will It, Really?
#CounterpunchWithSVG crossed a significant milestone yesterday. In this year so far the series has garnered over 30,000 views from over 100 countries. More than anything else, I see this milestone as the best stamp of approval for this format and…
#CounterpunchWithSVG E08: Oracle Believes Its Cloud Is Like No Other. But Is It, Really?
#CounterpunchWithSVG is now seven exchanges old and has been read more than 20,000 times from over 100 countries. I have had the pleasure of hosting some big names from the world of technology who have braved not only some straightforward…
Read More #CounterpunchWithSVG E08: Oracle Believes Its Cloud Is Like No Other. But Is It, Really?
#CounterpunchWithSVG E07: NTT Ltd. Is Experiencing Record Growth, But Is It Enough?
The year 2020 has turned out to be a rather dramatic one so far. The COVID-19 pandemic has literally halted the world in its tracks. While parallels are being drawn to World War II, this pandemic is far graver and…
Read More #CounterpunchWithSVG E07: NTT Ltd. Is Experiencing Record Growth, But Is It Enough?
#CounterpunchWithSVG E06: Red Hat Believes Open Hybrid Cloud Is The End Goal. But Is It?
The year 2020 has turned out to be a rather dramatic one so far. The COVID-19 pandemic has literally halted the world in its tracks. While parallels are being drawn to World War II, this pandemic is far graver and…
Read More #CounterpunchWithSVG E06: Red Hat Believes Open Hybrid Cloud Is The End Goal. But Is It?