In the past month, I have spoken to over two dozen contact centre decision-makers on how they have managed the floor during #COVID19 times - all have stated the need to invest in more technology as key for operations hereon…
Tag: digital transformation
Wipro May Drop Plan To Bill Senior Leaders
Wipro’s chief executive Thierry Delaporte is moving away from an earlier initiative of accounting senior leaders for the work they do with clients.Instead, the new focus will allow them to drive teams to ensure faster growth. The plans may be…
#CounterpunchWithSVG E09: Despite Its Battles, IBM Is Confident That Its India Business Will Thrive. Will It, Really?
#CounterpunchWithSVG crossed a significant milestone yesterday. In this year so far the series has garnered over 30,000 views from over 100 countries. More than anything else, I see this milestone as the best stamp of approval for this format and…
US Imposes Fresh Curbs On H-1B Visa
The latest changes to the H-1B visa program introduced amid a tough US presidential election campaign are expected to directly affect technology companies, foreign workers, and employers who rely on these non-immigrant US visas. “IT services providers can expect delayed decision-making and…
An American PE That Backed Alibaba And Airbnb Has Turned Bullish On India Amid The Pandemic
In a year that’ll be remembered in history for a devastating pandemic and an unprecedented economic slowdown, an American investor is flooding India with money. Experts believe having this giant in the roster will give Indian firms’ street cred globally. Silver Lake…
Can India’s Legacy Businesses Beat Amazon and Walmart?
From Flipkart versus Amazon to Uber versus Ola, and even Swiggy versus Zomato, India’s internet has so far been a battleground for young local startups and global tech giants—either fighting each other or among themselves. “The investments from the…
Read More Can India’s Legacy Businesses Beat Amazon and Walmart?
Trump Takes Another Stab At H1B Little Realizing It May Cause More Harm Than Good
Last night the US administration sent yet another shock wave to the Indian IT by announcing changes to the H1B visa program again. Amongst the broader posture of clamping down aggressively on the number of visas issued, the Trump administration has…
Read More Trump Takes Another Stab At H1B Little Realizing It May Cause More Harm Than Good
Festival Season Sales: JioMart Set To Upset The Cart For Flipkart, Amazon
This year’s e-commerce festival season sale, to be kicked off by Flipkart with its flagship ‘The Big Billion Days’ sale on October 16, followed by Amazon with its ‘Great Indian Festival’ sale on October 17, is expected to be a…
Read More Festival Season Sales: JioMart Set To Upset The Cart For Flipkart, Amazon
Why The World Needs To Wake Up To India’s Jio
Billion-dollar investments, marquee shareholders, and a business built without any Chinese footprint, India’s 10-month old Jio Platforms appears to have all the right ingredients to become the next big global tech giant. The biggest strength of Jio Platforms is…
Cloud Computing Is Betting On Outer Space
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#CounterpunchWithSVG E08: Oracle Believes Its Cloud Is Like No Other. But Is It, Really?
#CounterpunchWithSVG is now seven exchanges old and has been read more than 20,000 times from over 100 countries. I have had the pleasure of hosting some big names from the world of technology who have braved not only some straightforward…
Read More #CounterpunchWithSVG E08: Oracle Believes Its Cloud Is Like No Other. But Is It, Really?
#CounterpunchWithSVG E07: NTT Ltd. Is Experiencing Record Growth, But Is It Enough?
The year 2020 has turned out to be a rather dramatic one so far. The COVID-19 pandemic has literally halted the world in its tracks. While parallels are being drawn to World War II, this pandemic is far graver and…
Read More #CounterpunchWithSVG E07: NTT Ltd. Is Experiencing Record Growth, But Is It Enough?
Can NTT India Handle Client Needs In A Post-Covid World To Become A $1 Bn company?
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Can MapMyIndia Beat Google To Be The Navigator Of ‘Atmanirbhar Bharat’?
They know how to pick their battles. When Google Maps made inroads into India after its launch in February 2005, MapMyIndia (MMI) owners Rakesh and Rashmi Verma had a choice: to concentrate on the enterprise segment or take on the tech…
Read More Can MapMyIndia Beat Google To Be The Navigator Of ‘Atmanirbhar Bharat’?
Vodafone AGR Case Will Impact Connected Cars In India
The Vodafone case in the Supreme Court related to the Adjusted Gross Revenue (AGR) dues will have some dramatic consequences for the Indian connected car market. Vodafone had indicated that the Supreme Court didn't grant a minimum time of 15 years…
Read More Vodafone AGR Case Will Impact Connected Cars In India
#CounterpunchWithSVG E06: Red Hat Believes Open Hybrid Cloud Is The End Goal. But Is It?
The year 2020 has turned out to be a rather dramatic one so far. The COVID-19 pandemic has literally halted the world in its tracks. While parallels are being drawn to World War II, this pandemic is far graver and…
Read More #CounterpunchWithSVG E06: Red Hat Believes Open Hybrid Cloud Is The End Goal. But Is It?
#CounterpunchWithSVG E05: IBM Says It Can Secure The Modern Enterprise But I Had Qs
Catch Matthew Glitzer, Vice President, IBM Security, Asia Pacific in an exclusive conversation with Sanchit Vir Gogia (SVG), Chief Analyst & CEO, Greyhound Research on our executive dialogue series, #CounterpunchWithSVG. This series is about sharp, honest, and unfiltered conversations. The format is…
Read More #CounterpunchWithSVG E05: IBM Says It Can Secure The Modern Enterprise But I Had Qs
The Race To Build An Indian Social Network
Over the past three months, home-grown variants of short-video social networking apps have cruised through some unusual times. Border tensions and #BoycottChina campaigns had already resulted in a steady uptick in their user base. And then came the ban on 59…
Why Microsoft Closed Its Experiential Stores
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IT Companies Resort To Layoffs As Pressure Mounts Due To Covid Crisis
The information technology (IT) industry is laying off thousands of employees across the globe and in India, on grounds of non-performance, lack of projects and rightsizing surplus staff as pressure mounts on firms due to an uncertain business environment. …
Read More IT Companies Resort To Layoffs As Pressure Mounts Due To Covid Crisis
With Valuations At Historical Low, M&A Activity To Pick Up Pace In IT Industry
The hunt for the right acquisition in the IT industry is expected to pick up pace as valuations are down to a historical low, with the possible merger of mid-tier players Mindtree and L&T Infotech playing out earlier than expected. …
Read More With Valuations At Historical Low, M&A Activity To Pick Up Pace In IT Industry
Engagement, User Experience Critical For Homegrown Apps To Succeed
The ban on 59 apps with Chinese links has opened up opportunities for homegrown players to accelerate growth but they will have to ensure good user experience and engagement on their platforms to be successful, according to industry analysts. …
Read More Engagement, User Experience Critical For Homegrown Apps To Succeed
Ban On ‘Made-in-China’ Apps Gives India’s TikTok Rivals A Boost
India's decision to ban 59 'made-in-China' apps is proving a blessing to local software developers, especially alternatives to video-sharing social networking service TikTok, which until the ban had 200 million users in the country. Some experts, however, see challenges…
Read More Ban On ‘Made-in-China’ Apps Gives India’s TikTok Rivals A Boost
Google-Reliance Partnership Heats Up Indian eCommerce Race
TOKYO -- Google's surprise decision announced on July 15 to invest $4.5 billion into Jio Platforms, the digital business arm of India's biggest family-owned conglomerate Reliance Industries, has so far not been accompanied by any announcement on Google's role in Reliance's…
Read More Google-Reliance Partnership Heats Up Indian eCommerce Race
Trump’s Order Queers The Pitch For H-1B Workers
US President Donald Trump’s order restricting American federal agencies from hiring foreign workers, including those on the coveted H-1B visas, is likely to further squeeze Indian outsourcers as they work on many such projects either directly or as sub-contractors. …
Airtel Inks Strategic Alliance With Amazon Web Services To Tap SMB Opportunity
Bharti Airtel is set to sign a strategic alliance with Amazon Web Services (AWS), the cloud services arm of retail giant Amazon, to tap small-and-medium businesses (SMBs). The pairing will be pitted against the Reliance Jio Infocomm-Microsoft combine as they compete for a share…
Read More Airtel Inks Strategic Alliance With Amazon Web Services To Tap SMB Opportunity
Companies Pivot To Digital Even As IT Budgets Are Under Pressure
As the proverbial light at the end of the Covid-19 tunnel increasingly seems like a mirage, with every day bringing new challenges, IT budgets are under increasing pressure. But companies are also spending on initiatives that will help them recover quickly…
Read More Companies Pivot To Digital Even As IT Budgets Are Under Pressure
Some Relief For Indians As Trump Allows Certain Exemptions In H-1B, L-1 Ban
In what could be a respite for Indian IT professionals and those working in the healthcare sector in US, the Trump administration has announced certain exemptions in H-1B and L-1 travel ban for those continuing employment with the same employer.…
Read More Some Relief For Indians As Trump Allows Certain Exemptions In H-1B, L-1 Ban
Not Everyone In India Is Going Without A Salary Hike In 2020
Indian professionals are split between making peace with pay cuts and demanding pay raises in this year of crisis. Some experts say the lack of increments is not a big issue as people are saving money on commutes as they…
Read More Not Everyone In India Is Going Without A Salary Hike In 2020
Reliance Likely To Acquire TikTok In India For $5 billion
India's most valuable company Reliance Industries Limited (RIL) is reportedly the latest bidder for the Bytedance-owned TikTok in India. The Mukesh Ambani-led firm had begun talks last month with the Chinese firm to acquire its operations in India. The deal…
Read More Reliance Likely To Acquire TikTok In India For $5 billion