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Tag: Customer Experience
#GreyhoundTV #ONTrigger With Kiran Bhagwanani, CEO – South Asia, NTT Ltd.
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Teaser: #GreyhoundTV #ONTrigger With Kiran Bhagwanani, CEO – South Asia, NTT Ltd.
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ETTelecom 5G Congress 2019: Wider 5G Adoption Possible With Indian Standards
5G technology is poised as the latest iteration of wireless network connectivity to bring out the best potential of IoT driven innovations across industry. India is pushing for a local approach in bringing standard to enable relevant use cases for wider 5G adoption.…
Catch Sanchit Vir Gogia at The Economic Times Telecom 5G Congress 2019
Catch Sanchit Vir Gogia as Keynote Speaker at The Economic Times Telecom 5G Congress 2019 on August 1, 2019 (New Delhi, India). Sanchit will be leading a panel discussion on how will local R&D and standards enable 5G ecosystem and relevant use…
#GreyhoundTV #ONTrigger With S Swaminathan, CEO and Co-Founder, Hansa Cequity
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Teaser: #GreyhoundTV #ONTrigger With S Swaminathan, CEO and Co-Founder, Hansa Cequity
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#GreyhoundTV #ONTrigger With Pallavi Singh, Head of Marketing – MG Motor
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Teaser: #GreyhoundTV #ONTrigger With Pallavi Singh, Head of Marketing – MG Motor
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#GreyhoundTV #ONTrigger With Suresh Vittal, VP, Adobe Experience Cloud
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John Lombard of NTT Ltd. In #CounterpunchWithSVG
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Indian IT Looks Homeward As Digital Transformation Kicks In
Exports-focused Indian IT services firms have stepped up focus on the typically smaller footprint domestic market, driven by Indian companies transforming their business using digital technology and as the government moves to use technology to improve governance. In the past…
Catch Sanchit Vir Gogia at Dimension Data CXBR 2019
Catch Sanchit Vir Gogia as Keynote Speaker at Dimension Data Customer Experience Roundtable (CXBR) 2019 on May 8, 2019 (Mumbai, India) and May 9, 2019 (Bengaulru, India). Sanchit will be talking about how organisations can deliver superior customer experience. Here's a quick quote…
Vodafone-Idea, IBM Deal Set To Exceed USD 1 Bn
Vodafone Idea Limited (VIL) is believed to have finalised a new $700-800 million (Rs4,900 crore-5,600 crore) five-year technology outsourcing contract with IBM, a deal that is expected to contribute a major part to the Rs8,400 crore annual opex savings that…
Vodafone-Idea, IBM Set To Seal $700-800 Million 5-year IT Outsourcing Deal
Vodafone Idea is believed to have finalised a new $700-800 million (Rs4,900 crore-5,600 crore) five-year technology outsourcing contract with IBM, a deal that is expected to contribute a major part to the Rs8,400 crore annual opex savings that the telecom…
Airtel, IBM Tech Outsourcing Deal Extended Till Jan-end
Bharti Airtel has temporarily extended its technology outsourcing contract with IBM till January end, and is in talks with the US firm for a new contract after that, which could be narrower in scope and lower in value, at $200-250…
Accenture’s Acquisition Of Droga5 Gives It An Edge In Consultative Sales
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Netflix Hasn’t Increased Prices In India Probably Because It Can’t Afford To
On Jan. 15, video streaming service, Netflix, made headlines as it increased its subscription cost by 13-18% across the US and Latin America. This is the biggest increase by the company since its inception 12 years ago and will impact 58 million American subscribers,…
Vodafone Idea Outsourcing Deal To Exceed USD 1 Billion for IBM India
Vodafone Idea Ltd. (VIL), India’s top telecom operator, may miss an internal deadline of December 2018 to finalise new IT contracts, and is holding advanced talks with US software major IBM to finalise a multi-year deal by March end, which, some estimates suggest, could…
W12 Acquisition To Help TCS Compete Better In Digital Design Space
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How 5-star Hotels Are Using Tech To Improve Customer Relations
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Bjorn Engelhardt of Riverbed In #CounterpunchWithSVG
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CustomerSuccessBox Raises $1 Million From pi Ventures, Others
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Despite All The Focus On Customer Experience, Customers Are Still Unhappy. Here’s Why.
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Are Companies Using Digital Tech To Their Advantage?
A panel at ‘Mint’s’ Enterprise Technology Summit evaluates the progress that companies have made by using blockchain and artificial intelligence. Sanchit Vir Gogia, Chief Analyst, Founder and CEO, Greyhound Research There is so much of hype; what boils down in…
Episode 5: Greyhound TV Dealing With Digital – In Conversation With Bjorn Engelhardt
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Want To Get CX Right? Here’s A Little Something You Need To Know!
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Here’s Why Mainframes Are Still Relevant In The Cloud & Mobile Era
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Tweet Chat On The Future Of Mainframe
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Panel Discussion On Digital Transformation: Greyhound Research In Discussion With Dimension Data
Here is a quick glimpse of Sanchit Vir Gogia, Chief Analyst & CEO of Greyhound Research presenting on the topic of Digital Transformation at Dimension Data's Shape The Next Leadership Connect Forum 2017. https://www.facebook.com/GreyhoundResearch/videos/1452466174801639/ To see the complete video footage…