In the past month, I have spoken to over two dozen contact centre decision-makers on how they have managed the floor during #COVID19 times - all have stated the need to invest in more technology as key for operations hereon…

In the past month, I have spoken to over two dozen contact centre decision-makers on how they have managed the floor during #COVID19 times - all have stated the need to invest in more technology as key for operations hereon…
#CounterpunchWithSVG crossed a significant milestone yesterday. In this year so far the series has garnered over 30,000 views from over 100 countries. More than anything else, I see this milestone as the best stamp of approval for this format and…
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With IBM Corp. splitting its business into two companies to build focus on hybrid cloud and artificial intelligence (AI), up to one-fourth of its India employees are expected to be part of the new entity, Arvind Krishna, chief executive officer, IBM said on…
Read More IBM Business Split: One-Fourth Of India Staff May Be Part Of New Entity
While the Greyhound Research team is working on a more in-depth commentary about the IBM Split, broadly, we believe this move mirrors the tough call that IBM took ages ago when it let go of its PC business and sold…
Read More IBM Splits Into Two – Initial Thoughts By Greyhound Research
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#CounterpunchWithSVG is now seven exchanges old and has been read more than 20,000 times from over 100 countries. I have had the pleasure of hosting some big names from the world of technology who have braved not only some straightforward…
Read More #CounterpunchWithSVG E08: Oracle Believes Its Cloud Is Like No Other. But Is It, Really?
The year 2020 has turned out to be a rather dramatic one so far. The COVID-19 pandemic has literally halted the world in its tracks. While parallels are being drawn to World War II, this pandemic is far graver and…
Read More #CounterpunchWithSVG E07: NTT Ltd. Is Experiencing Record Growth, But Is It Enough?
The year 2020 has turned out to be a rather dramatic one so far. The COVID-19 pandemic has literally halted the world in its tracks. While parallels are being drawn to World War II, this pandemic is far graver and…
Read More #CounterpunchWithSVG E06: Red Hat Believes Open Hybrid Cloud Is The End Goal. But Is It?
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Share using #GreyhoundStandpoint
Share using #GreyhoundStandpoint
Share using #GreyhoundStandpoint
Share using #GreyhoundStandpoint
Share using #GreyhoundStandpoint
Share Using #GreyhoundStandpoint
Share Using #GreyhoundStandpoint
Share Using #GreyhoundStandpoint
Share Using #GreyhoundStandpoint
Share Using #GreyhoundStandpoint
Share Using #GreyhoundStandpoint
Share Using #GreyhoundStandpoint
Reliance Jio and Microsoft have entered into a long-term alliance to offer a set of solutions comprising connectivity, computing, storage solutions etc to create more affordable offerings for Indian SMBs, startups and large enterprises while also adding capabilities to Reliance Industries’ ecosystem. Sanchit…
Read More Reliance Jio, Microsoft Partner To Bring Azure Cloud To Jio’s Data Centers
Catch John Lombard, CEO - Asia Pacific, NTT Ltd., in an exclusive conversation with Sanchit Vir Gogia, Chief Analyst & CEO, Greyhound Research on our executive Q&A series, #CounterpunchWithSVG. As the name suggests, Sanchit does really pull some punches and then, of…
Read More #CounterpunchWithSVG E03: John Lombard of NTT Ltd.
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Intel India saw profits grow 4.6% to Rs 379 crore and revenue by 23% to Rs 4,149 crore in fiscal 2018, according to the company's filings with the Registrar of Companies (RoC). The company has seen increased competition from peers such as…
Read More Intel India FY18 Profit Up 4.6% To Rs 379 Cr, Revenue Grows 23%
Server sales in India declined for the first time due to weak demand from IT services firms, whose clients are increasingly renting space on the cloud to host applications instead of setting up their own infrastructure. Analysts said there were examples of…
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In a bid to enhance its revenue from storage on the cloud in India, Google Inc. has launched a new cloud storage subscription service called Google One. The idea, according to the company’s tagline, is to “get more out of…
Read More How To Choose Between Google One, OneDrive, iCloud