AI Is Evolving Quick & Vendors Are Struggling To Find The Secret Sauce

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Making Big Data Drive Digital Transformation

As organisations adopt new applications and approaches to cater to non-traditional touchpoints, they are faced with an explosion of data. It's but natural for organisations to get overwhelmed by the large volumes of data generated daily (sometimes every few seconds)…

Big Data Impacts One And All

To serve a growing customer base and better manage the client experience across all customer touchpoints, organisations are moving away from siloed transaction-oriented systems – such as enterprise resource planning (ERP), customer relationship management (CRM) and dealer management systems –…