Apart from work from home, business process management (BPM) companies have taken a host of measures to ensure employee engagement and client productivity. This has meant changing things not just in India, but a host of other geographies that they are present…
Read More Hyper AI To Wellness Helpdesk: BPM Firms Adapt To Coronavirus Crisis
After over two decades of selling servers, Dell Technologies, for the first time, has become the undisputed leader in both units and revenue for servers worldwide, in the first quarter (January-March) of the calendar year 2018, said a top executive…
Read More Dell Beats HPE To Become Global Market Leader In Server Sales
Dell is sharpening its focus on technologies like AI suite comprising machine learning and deep learning, IoT, robotics, human-machine partnerships—all in an effort to stay relevant in the digital world. According to a Greyhound survey titled ‘State of AI 2017’,…
Read More Dell Sharpens Focus On AI Suite As It Prepares For A Digital Future
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Dell Technologies, the company that was formed when Dell Inc. acquired EMC Corp. for $67 billion, remains bullish on its “long-term” growth prospects. Sanchit Vir Gogia, Chief Analyst and CEO of Greyhound Research, said that while the Dell-EMC combine has…
Read More Dell EMC On Track To Serve Digital Transformation Opportunities
Private equity firm Blackstone has acquired a majority stake in Serco’s BPO operations for £250 million (₹2,558 crore). This is the largest such deal for Blackstone in India. The sale does not include the UK business of Serco Global Services,…
Read More Blackstone buys Serco BPO operations for £250 million
Customer interactions have become like a complex code that needs proper decoding in order to serve them better. As consumers use multiple touch-points to access information, exchange reviews and buy products and services, organizations are clearly finding it difficult to…
