In the past month, I have spoken to over two dozen contact centre decision-makers on how they have managed the floor during #COVID19 times - all have stated the need to invest in more technology as key for operations hereon…

In the past month, I have spoken to over two dozen contact centre decision-makers on how they have managed the floor during #COVID19 times - all have stated the need to invest in more technology as key for operations hereon…
#CounterpunchWithSVG crossed a significant milestone yesterday. In this year so far the series has garnered over 30,000 views from over 100 countries. More than anything else, I see this milestone as the best stamp of approval for this format and…
On 28 June, when Amazon Web Services (AWS) announced the launch of its sixth Asia Pacific (APAC) Region in Mumbai, India, it did nothing short of telling its competitors firmly, especially Microsoft and IBM, that it was stepping up its…
Read More Why AWS Announcement Heralds Public Cloud War In India
It’s not an easy task to choose a cloud computing services provider, especially when companies like Amazon Web Services Inc. (AWS), Microsoft Corp., International Business Machines Corp. (IBM), Hewlett-Packard Co., Dell Inc., Oracle Corp. and VMware Inc. are pulling out…
Read More Who Should Be Your Cloud Driver On The Digital Highway?
As a part of its commitment to invest $5 billion in India, Amazon on Tuesday launched its first set of India data centres in Mumbai to cater to cloud computing services here unleashing a new race for the top cloud…
As a part of its commitment to invest $5 billion in India, Amazon has launched its first set of India data centres in Mumbai to cater to cloud computing services here unleashing a new race for the top cloud provider position…
IT veteran Karan Bajwa, who was the Managing Director of Microsoft, is set to join IBM. Bajwa tweeted that he is a reborn IBMer. He was in charge of sales and marketing operations of Microsoft. According to Sanchit Vir Gogia, Chief Analyst…
On Tuesday, 28 June 2016, Amazon Web Services (AWS) announced the launch of its sixth Asia Pacific (APAC) Region in Mumbai, India. The new AWS Mumbai Region consists of two separate Availability Zones at launch. This news is part of the…
Read More AWS Announces New Asia Pacific Region – Here’s Why It Matters!
One of the most well known names in the Indian data center market, Netmagic Solutions, is in the eye of a perfect storm. The Indian data center market is witnessing an unprecedented boom. A number of factors are fueling this…
Read More Netmagic bets big on innovations; says India witnessing unprecedented data center wave