In the past month, I have spoken to over two dozen contact centre decision-makers on how they have managed the floor during #COVID19 times - all have stated the need to invest in more technology as key for operations hereon…

In the past month, I have spoken to over two dozen contact centre decision-makers on how they have managed the floor during #COVID19 times - all have stated the need to invest in more technology as key for operations hereon…
#CounterpunchWithSVG crossed a significant milestone yesterday. In this year so far the series has garnered over 30,000 views from over 100 countries. More than anything else, I see this milestone as the best stamp of approval for this format and…
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With IBM Corp. splitting its business into two companies to build focus on hybrid cloud and artificial intelligence (AI), up to one-fourth of its India employees are expected to be part of the new entity, Arvind Krishna, chief executive officer, IBM said on…
Read More IBM Business Split: One-Fourth Of India Staff May Be Part Of New Entity
While the Greyhound Research team is working on a more in-depth commentary about the IBM Split, broadly, we believe this move mirrors the tough call that IBM took ages ago when it let go of its PC business and sold…
Read More IBM Splits Into Two – Initial Thoughts By Greyhound Research
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#CounterpunchWithSVG is now seven exchanges old and has been read more than 20,000 times from over 100 countries. I have had the pleasure of hosting some big names from the world of technology who have braved not only some straightforward…
Read More #CounterpunchWithSVG E08: Oracle Believes Its Cloud Is Like No Other. But Is It, Really?
The year 2020 has turned out to be a rather dramatic one so far. The COVID-19 pandemic has literally halted the world in its tracks. While parallels are being drawn to World War II, this pandemic is far graver and…
Read More #CounterpunchWithSVG E07: NTT Ltd. Is Experiencing Record Growth, But Is It Enough?
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The year 2020 has turned out to be a rather dramatic one so far. The COVID-19 pandemic has literally halted the world in its tracks. While parallels are being drawn to World War II, this pandemic is far graver and…
Read More #CounterpunchWithSVG E06: Red Hat Believes Open Hybrid Cloud Is The End Goal. But Is It?
Catch Matthew Glitzer, Vice President, IBM Security, Asia Pacific in an exclusive conversation with Sanchit Vir Gogia (SVG), Chief Analyst & CEO, Greyhound Research on our executive dialogue series, #CounterpunchWithSVG. This series is about sharp, honest, and unfiltered conversations. The format is…
Read More #CounterpunchWithSVG E05: IBM Says It Can Secure The Modern Enterprise But I Had Qs
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Bharti Airtel is set to sign a strategic alliance with Amazon Web Services (AWS), the cloud services arm of retail giant Amazon, to tap small-and-medium businesses (SMBs). The pairing will be pitted against the Reliance Jio Infocomm-Microsoft combine as they compete for a share…
Read More Airtel Inks Strategic Alliance With Amazon Web Services To Tap SMB Opportunity
Catch Robert S. Sutor (Bob), Vice President - IBM Q Strategy & Ecosystem, in an exclusive conversation with Sanchit Vir Gogia (SVG), Chief Analyst & CEO, Greyhound Research on our executive Q&A series, #CounterpunchWithSVG. As the name suggests, SVG does really pull…
Read More #CounterpunchWithSVG E04: IBM’s Love Affair With Quantum Computing Is Age-Old Yet New
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Share using #GreyhoundStandpoint
Share Using #GreyhoundStandpoint
Share using #GreyhoundStandpoint
Share using #GreyhoundStandpoint
Share using #GreyhoundStandpoint
Share using #GreyhoundStandpoint
Share using #GreyhoundStandpoint
Share using #GreyhoundStandpoint
Share Using #GreyhoundStandpoint
Share Using #GreyhoundStandpoint
Share Using #GreyhoundStandpoint
Share Using #GreyhoundStandpoint
Share Using #GreyhoundStandpoint
Share Using #GreyhoundStandpoint
An incentive policy for the private sector companies to set up data center parks in India will make it affordable for firms to store data locally vis-à-vis other locations such as Singapore and also prepare them for the deluge of…
Read More India’s Data Centre Plan In Anticipation Of Tsunami Of Data In Country