In the past month, I have spoken to over two dozen contact centre decision-makers on how they have managed the floor during #COVID19 times - all have stated the need to invest in more technology as key for operations hereon…

In the past month, I have spoken to over two dozen contact centre decision-makers on how they have managed the floor during #COVID19 times - all have stated the need to invest in more technology as key for operations hereon…
#CounterpunchWithSVG crossed a significant milestone yesterday. In this year so far the series has garnered over 30,000 views from over 100 countries. More than anything else, I see this milestone as the best stamp of approval for this format and…
#CounterpunchWithSVG is now seven exchanges old and has been read more than 20,000 times from over 100 countries. I have had the pleasure of hosting some big names from the world of technology who have braved not only some straightforward…
Read More #CounterpunchWithSVG E08: Oracle Believes Its Cloud Is Like No Other. But Is It, Really?
The year 2020 has turned out to be a rather dramatic one so far. The COVID-19 pandemic has literally halted the world in its tracks. While parallels are being drawn to World War II, this pandemic is far graver and…
Read More #CounterpunchWithSVG E07: NTT Ltd. Is Experiencing Record Growth, But Is It Enough?
The year 2020 has turned out to be a rather dramatic one so far. The COVID-19 pandemic has literally halted the world in its tracks. While parallels are being drawn to World War II, this pandemic is far graver and…
Read More #CounterpunchWithSVG E06: Red Hat Believes Open Hybrid Cloud Is The End Goal. But Is It?
The Indian software services companies will breathe a sigh of relief as the Indian ministries, authorities and industry lobby had a dialogue with a visiting eight-member US delegation headed by Congressman Bob GoodLatte, on the ongoing concerns of H1-B visa…
Despite the impending dark overtones cast on India’s IT sector, the reality on the ground is far from anything bleak. Irrespective of the announcements from US president Donald Trump, Brexit concerns and the slowing global economy, the IT sector seems…
Read More Donald Trump’s H-1B Visa Restrictions Will Not Be A Deterrent For IT Sector; Here’s Why
Donald Trump's efforts to limit the number of temporary workers in the US will dent India's software industry. Sanchit Vir Gogia, Chief Analyst and CEO at Greyhound Research, emphasised that the need to have people on-site is more than just…
Read More H-1B Visas: In An Interconnected World, Why Do India’s IT Firms Still Need Them?
On Dec. 8, thousands of supporters in a packed hall in Des Moines, Iowa vociferously cheered President-elect Donald Trump as he reiterated his campaign promise to bring back home millions of jobs that Americans have lost to foreigners. Sanchit Vir…
Read More India’s HCL Technologies Counters Trump-Led US Protectionist Sentiment
Infosys chief executive Vishal Sikka says he would look at building the company’s artificial intelligence (AI) offerings as a standalone business, independent of the traditional services, to help build next generation applications for its customers. “It makes sense to have…
Read More Infosys Steps Up Push For AI Business, Says Vishal Sikka
In a move that should worry local providers, large multinationals, including Amazon Web Services (AWS), Microsoft and IBM, have announced the launch of data centre facilities in India over the last year to capture the thriving local cloud computing demand.…
When Vineet Nayyar joined Tech Mahindra (called Mahindra British Telecom), it was a mere $110-million company. Today, it has revenues close to $3.9 billion, and is the second biggest company in the Mahindra Group with a share of 23 per…
The latest acquisition by India’s second largest IT services exporter—Infosys—of Panaya for $200 million may seem a small buy for a company with over $8 billion in revenues. But this signals the start of Infosys’ transformation into a blue-blooded technology…
Read More Strategic Shift: Why Panaya Is A Good Fit For Infosys
The traditionally strong September quarter saw an unusual and unexpected slowdown in what seems like winter setting in a bit too early for the country’s top IT services companies. The December quarter is usually the weakest for the companies, with long…
Read More #GreyhoundInMedia: IT hits a speed breaker #Press #Media @ExpComputer
India’s fourth largest software services provider HCL Technologies today reported 32.3 per cent rise in consolidated net profit at Rs 1,873 crore for the first quarter ended September 30 on the back of strong growth in Europe and business services.…
India’s fourth largest software services provider HCL Technologies today reported 32.3 per cent rise in consolidated net profit at Rs 1,873 crore for the first quarter ended September 30 on the back of strong growth in Europe and business services.…
India’s fourth largest software services provider HCL Technologies today reported 32.3 per cent rise in consolidated net profit at Rs 1,873 crore for the first quarter ended September 30 on the back of strong growth in Europe and business services.…
India’s fourth largest software services provider HCL Technologies today reported 32.3 per cent rise in consolidated net profit at Rs 1,873 crore for the first quarter ended September 30 on the back of strong growth in Europe and business services.…
India’s fourth largest software services provider HCL Technologies today reported 32.3 per cent rise in consolidated net profit at Rs 1,873 crore for the first quarter ended September 30 on the back of strong growth in Europe and business services.…
India’s fourth largest software services provider HCL Technologies today reported 32.3 per cent rise in consolidated net profit at Rs 1,873 crore for the first quarter ended September 30 on the back of strong growth in Europe and business services.…
India’s fourth largest software services provider HCL Technologies today reported 32.3 per cent rise in consolidated net profit at Rs 1,873 crore for the first quarter ended September 30 on the back of strong growth in Europe and business services.…
India’s fourth largest software services provider HCL Technologies today reported 32.3 per cent rise in consolidated net profit at Rs 1,873 crore for the first quarter ended September 30 on the back of strong growth in Europe and business services.…
India’s fourth largest software services provider HCL Technologies today reported 32.3 per cent rise in consolidated net profit at Rs 1,873 crore for the first quarter ended September 30 on the back of strong growth in Europe and business services.…
India's fourth largest software services provider HCL Technologies today reported 32.3 per cent rise in consolidated net profit at Rs 1,873 crore for the first quarter ended September 30 on the back of strong growth in Europe and business services.…
India's fourth largest software services provider HCL Technologies today reported 32.3 per cent rise in consolidated net profit at Rs 1,873 crore for the first quarter ended September 30 on the back of strong growth in Europe and business services.…
The country’s fourth largest IT services exporter, HCL Technologies, on Friday reported a consolidated net income of Rs. 1,873 crore for the first quarter ended September 30, 2014, up 32 per cent, from Rs. 1,416 crore in the corresponding period…
India's fourth largest software services provider HCL Technologies today reported 32.3 per cent rise in consolidated net profit at Rs 1,873 crore for the first quarter ended September 30 on the back of strong growth in Europe and business services.…
In dollar terms, net income stood at $307 million on a revenue of $1.433 billion “HCL’s performance has exceeded the market expectations. It’s showing signs of healthy growth, but not industry leading as yet. This quarter, too, HCL has posed…
India's fourth largest software services provider HCL Technologies today reported 32.3 per cent rise in consolidated net profit at Rs 1,873 crore for the first quarter ended September 30 on the back of strong growth in Europe and business services.…
Buoyed by strong growth in application and infrastructure services, India's fourth largest IT solutions firm HCL Technologies Thursday reported a 53.7 per cent surge in its consolidated net profit to Rs 1,834 crore for the fourth quarter ended June 30,…