In the past month, I have spoken to over two dozen contact centre decision-makers on how they have managed the floor during #COVID19 times - all have stated the need to invest in more technology as key for operations hereon…

In the past month, I have spoken to over two dozen contact centre decision-makers on how they have managed the floor during #COVID19 times - all have stated the need to invest in more technology as key for operations hereon…
#CounterpunchWithSVG crossed a significant milestone yesterday. In this year so far the series has garnered over 30,000 views from over 100 countries. More than anything else, I see this milestone as the best stamp of approval for this format and…
#CounterpunchWithSVG is now seven exchanges old and has been read more than 20,000 times from over 100 countries. I have had the pleasure of hosting some big names from the world of technology who have braved not only some straightforward…
Read More #CounterpunchWithSVG E08: Oracle Believes Its Cloud Is Like No Other. But Is It, Really?
Catch Sanchit Vir Gogia as Keynote Speaker at HYSEA BizSummit 2020 on January 23, 2020 (Hyderabad, India). At this event, SVG will share the stage with U. S. Consul General in Hyderabad, Mr. Joel Reifman, who is the Chief Guest for…
Read More Sanchit Vir Gogia To Give CxO Keynote at HYSEA BizSummit 2020
Catch Sanchit Vir Gogia chair a CxO Panel Discussion at Redis Day Bangalore 2020 on January 22, 2020 (Bengaulru, India). Here’s the topic for Panel Discussion... About the Summit: Redis Day Bangalore is a free conference about anything and everything Redis.…
Read More Sanchit Vir Gogia To Chair CxO Panel Discussion at Redis Day Bangalore 2020
Catch Sanchit Vir Gogia as Keynote Speaker at Redis Day Bangalore 2020 on January 22, 2020 (Bengaulru, India). Here’s the topic for Sanchit's keynote... About the Summit: Redis Day Bangalore is a free conference about anything and everything Redis. Its purpose…
Read More Sanchit Vir Gogia To Give CxO Keynote at Redis Day Bangalore 2020
Exports-focused Indian IT services firms have stepped up focus on the typically smaller footprint domestic market, driven by Indian companies transforming their business using digital technology and as the government moves to use technology to improve governance. In the past…
Read More Indian IT Looks Homeward As Digital Transformation Kicks In
Vodafone Idea Limited (VIL) is believed to have finalised a new $700-800 million (Rs4,900 crore-5,600 crore) five-year technology outsourcing contract with IBM, a deal that is expected to contribute a major part to the Rs8,400 crore annual opex savings that…
Vodafone Idea is believed to have finalised a new $700-800 million (Rs4,900 crore-5,600 crore) five-year technology outsourcing contract with IBM, a deal that is expected to contribute a major part to the Rs8,400 crore annual opex savings that the telecom…
Read More Vodafone-Idea, IBM Set To Seal $700-800 Million 5-year IT Outsourcing Deal
Vodafone Idea Ltd. (VIL), India’s top telecom operator, may miss an internal deadline of December 2018 to finalise new IT contracts, and is holding advanced talks with US software major IBM to finalise a multi-year deal by March end, which, some estimates suggest, could…
Read More Vodafone Idea Outsourcing Deal To Exceed USD 1 Billion for IBM India
Open-source office software is increasingly proving to be a worthy alternative to licensed office software suites, say analysts and industry experts. According to Sanchit Vir Gogia, chief analyst, founder and CEO of Greyhound Research, a lot of organizations are using…
Read More Open Source Office Software Suites For The Enterprise That Can Rival Microsoft Office 2019
With AWS’s Seoul Data Centre region going live in January 2016 and Microsoft announcing plans in May 2016, all eyes were set on IBM and Google. While the latter is yet to make any announcement on this topic, the former…
Read More With Technology At Helm, South Korea Ready To Contribute To Global Innovation
As organisations adopt new applications and approaches to cater to non-traditional touchpoints, they are faced with an explosion of data. It's but natural for organisations to get overwhelmed by the large volumes of data generated daily (sometimes every few seconds)…
Vodafone India has renewed its technology outsourcing contract with IBM for five years. Rivals such as Tech Mahindra, Wipro, Tata Consultancy Services and Infosys were also in the fray for a deal that analysts say is worth $750-850 mn (Rs…
Vodafone India has renewed its IT outsourcing contract with IBM for another five years. The companies did not disclose the contract value. Below are excerpts from a Greyhound Research Freemium Research Note. The complete Research Note is available here. Sanchit…
IBM and Vodafone India on Tuesday announced a five-year agreement running into multi-million dollars where the software giant will manage IT services support for Vodafone India to facilitate a better customer engagement. Below are excerpts from a Greyhound Research Freemium…
Read More IBM Hybrid Cloud To Bolster Vodafone India’s Customer Engagement
According to Greyhound Research estimates, the deal has been signed in the range of $750-850 million. Telecom giant Vodafone has renewed its multi-million dollar engagement with IBM to manage IT services support for its India arm for another five years. Below are…
Vodafone India Ltd, India’s second-largest mobile-phone services company, on Tuesday renewed a multi-million-dollar agreement with International Business Machines Corp. (IBM) to manage information technology (IT) services support for its infrastructure and applications. Below are excerpts from a Greyhound Research Freemium…
Read More The Vodafone-IBM Deal Reflects Changing CIO Mindset Towards IT Outsourcing
On 9 August, 2016, IBM India announced the renewal of its partnership with Vodafone India. Building on an 8-year-old relationship between the two organisations, IBM India will help Vodafone transition into IBM Hybrid Cloud. Expected benefits of this partnership includes enhanced…
Read More Vodafone Renews Deal With IBM India To Drive Digital Transformation Outcomes
As oracle programmers rewrite fresh codes for its cloud services, the company is scripting a new history. It is transforming itself into a cloud-first company. Some industry watchers might argue that it is a tad late in entering the realm of…
On Friday, 24 June 2016, Britain faced a decisive moment when the majority of its population (51.9%) voted in favour of moving out of the European Union (EU). In words of the exiting Prime Minister David Cameron, Britain went through…
Leslie D’Monte, Technology Editor is in discussion with Sanchit Vir Gogia, Chief Analyst and CEO of Greyhound Research, Vishal Dhupar of NVIDIA Graphics, DR Shriram Revankar of Adobe India Big Data Experience Lab and many more such guests in Mint Enterprise…
Alibaba is reportedly trying to cement its cloud business with plans to open a data center in India this year. According to Indian newspaper Business Line, China's e-commerce titan has plans to boost its cloud computing business in India likely through…
Read More Alibaba Eyeing Data Center in India to Take on Amazon, Microsoft
Anand Mahindra is seeking fresh blood to power his group's move to digital, and is on the prowl for 20 'high-powered folks' to make his seven-decade old auto-to-defence conglomerate more digitally savvy as Indian businesses go through a wave of…
Read More TechMahindra to rope in 20 execs for digital; poach Askme CEO Jaspreet Bindra
Join Greyhound Research (@Greyhound_R) and Sanchit Vir Gogia (@s_v_g) for a tweet chat on 'Startup Approach to Information Generation'. Panelists: Sanchit Vir Gogia, Chief Analyst & Group CEO, Greyhound Research @s_v_g Rajesh Janey, President, EMC-India & SAARC, @RajeshJaney Pankaj Virmani, Founder CEO…
Read More Join Sanchit Vir Gogia for Twitter Chat on Startup Approach To InfoGen
Cloud Computing as a service provisioning mechanism is graduating to become a mainstay option for organisations. Despite skepticism, CIOs are exploring, pilot testing or using in production Cloud offerings in some form or shape. Earlier touted to be only popular…
Read More Making Cloud Work For Your Organisation – Questions CIOs Must Ask
Indian software companies may not be reporting the 25 to 30 per cent growth rates they had witnessed a few years ago - and probably will never again - but they are still making rapid strides on the back of…
Read More IT Industry invests in innovation to adapt to changing marketplace
Vodafone, one of India's top telecom operators, is now in talks with the software major IBM for the renewal of a $1 billion outsourcing contract that will expire in June next year. The mobile network operator outsources services like management of…
Read More VodafoneIn has a new ally in IBM for a whopping $1 bn deal
India is one of the most exciting consumer markets in the world. An expanding middle class population with rising average income and increasing spending power, coupled with rapid urbanization, add to India’s consumption story. Fast-moving consumer goods (FMCG), with a…
Computer maker Dell stirred up quite a storm in the IT industry by snapping up storage juggernaut EMC for a whopping $67 billion. The mother of all deal will have a significant impact on the enterprise technology landscape in the…
Read More Dell EMC deal great on the books but not for the cooks