In the past month, I have spoken to over two dozen contact centre decision-makers on how they have managed the floor during #COVID19 times - all have stated the need to invest in more technology as key for operations hereon…

In the past month, I have spoken to over two dozen contact centre decision-makers on how they have managed the floor during #COVID19 times - all have stated the need to invest in more technology as key for operations hereon…
#CounterpunchWithSVG crossed a significant milestone yesterday. In this year so far the series has garnered over 30,000 views from over 100 countries. More than anything else, I see this milestone as the best stamp of approval for this format and…
Share Using #GreyhoundStandpoint
Share using #GreyhoundStandpoint
Catch John Lombard, CEO - Asia Pacific, NTT Ltd., in an exclusive conversation with Sanchit Vir Gogia, Chief Analyst & CEO, Greyhound Research on our executive Q&A series, #CounterpunchWithSVG. As the name suggests, Sanchit does really pull some punches and then, of…
Read More #CounterpunchWithSVG E03: John Lombard of NTT Ltd.
Share using #GreyhoundStandpoint
Digital Transformation is topping the priority charts not just with technology leaders but with CEOs and Boards alike. Findings from a recent Greyhound Research study titled, Global CEO Priorities 2017, tell this tale eloquently. Per the study, over 95% global…
Share using #GreyhoundStandpoint & #InsightsThatInspire
Share using #GreyhoundStandpoint & #InsightsThatInspire
Share using #GreyhoundStandpoint & #InsightsThatInspire
Over the last 12 months, we at Greyhound Research carried out thousands of end-user enquiries on adoption of Public Cloud. These enquiries have ranged from questions on assessing Cloud vendors, controlling costs, automating manual tasks, ensuring data security & compliance, identifying potential workloads…
Read More Procuring Public Cloud – Ponder Before You Purchase
American President Donald Trump’s policy to protect jobs by imposing restrictions on H-1B visas is unlikely to be of any help to that country and may hurt US interests, say experts. What Trump is seeking to protect are entry level…
Read More Irony Of H-1B Visa Policy: Jobs Trump Is Trying To Protect Are About To Vanish Altogether
With the latest missive from the Donald Trump administration on H-1B visa, cautioning companies against misuse, the immigration issues of the Indian IT sector are back in news. And it is not the US alone that is drumming up protectionism…
In a fresh blow to software professionals, the Trump administration has moved to bar entry-level programmers from the H-1B visa programme. “H-1B abuse is very high and it is important to check the abuse. All IT services players will adjust to…
The Indian software services companies will breathe a sigh of relief as the Indian ministries, authorities and industry lobby had a dialogue with a visiting eight-member US delegation headed by Congressman Bob GoodLatte, on the ongoing concerns of H1-B visa…
Despite the impending dark overtones cast on India’s IT sector, the reality on the ground is far from anything bleak. Irrespective of the announcements from US president Donald Trump, Brexit concerns and the slowing global economy, the IT sector seems…
Read More Donald Trump’s H-1B Visa Restrictions Will Not Be A Deterrent For IT Sector; Here’s Why
Donald Trump's efforts to limit the number of temporary workers in the US will dent India's software industry. Sanchit Vir Gogia, Chief Analyst and CEO at Greyhound Research, emphasised that the need to have people on-site is more than just…
Read More H-1B Visas: In An Interconnected World, Why Do India’s IT Firms Still Need Them?
Today a legislation impacting H1-B visa programme has been introduced in the US House of Representatives making it difficult for companies in the US to employ skilled foreign workers. Among other things, the bill more than doubled the minimum wage requirement of…
Read More H1-B Visa Restrictions: Experts Say US Too Will Feel The Heat Of Donald Trump’s Plan
Software services industry, already facing pressures on profitability and revenue, has become the latest target of the Trump administration’s moves to protect American jobs. The prevailing protectionist sentiment will lead to a sharp rise in on-shoring and near-shoring arrangements, said…
HCL Technologies on Tuesday reported a 7.8% rise in consolidated net profit at Rs2,070 crore for the third quarter ended December 31, 2016, as compared to Rs1,920 crore reported in the year-ago period. Anshoo Nandwaani, Vice President & Principal Analyst,…
Read More HCL Tech Q3 Net Up 7.8%, Co Maintains Full-Year Guidance
IBM’s two major global bets — cloud and cognitive — are also the two weakest areas for the computing giant in India, where it seems to be struggling in a highly competitive market. Will the new India MD be able…
On January 4, 2017, IBM India named Karan Bajwa as the new Managing Director. He takes over the reigns from Vanitha Narayanan, who has now been appointed as the Chairman. Per the announcement, this change is effective immediately; both Karan and Vanitha will report…
Read More Whilst Transforming Clients, IBM India Must Also Transform Within
Engineering and industrial design services provider Tata Elxsi, a Tata Group company, plans to buy smaller companies in areas such automotive, media and healthcare, helping it grow business faster. The over Rs1,000 crore company has built capabilities to provide niche…
Read More Tata Elxsi Plans To Drive Growth Through Acquisitions
The bitter boardroom battle at Tata Sons is unlikely to impact operations of the USD 100-billion conglomerate's crown jewel TCS, but if its chief N Chandrasekaran is elevated to the top at the group level, it could be a blip…
Read More Tata-Mistry Spat Unlikely To Hit TCS Operations: Analysts
The Royal Bank of Scotland’s decision to shelve its IT deal with Infosys may have hit the Indian company’s stocks on Tuesday but the development could have a ripple effect on many such projects for the IT sector and result…
On 28 June, when Amazon Web Services (AWS) announced the launch of its sixth Asia Pacific (APAC) Region in Mumbai, India, it did nothing short of telling its competitors firmly, especially Microsoft and IBM, that it was stepping up its…
Read More Why AWS Announcement Heralds Public Cloud War In India
It’s not an easy task to choose a cloud computing services provider, especially when companies like Amazon Web Services Inc. (AWS), Microsoft Corp., International Business Machines Corp. (IBM), Hewlett-Packard Co., Dell Inc., Oracle Corp. and VMware Inc. are pulling out…
Read More Who Should Be Your Cloud Driver On The Digital Highway?
As a part of its commitment to invest $5 billion in India, Amazon on Tuesday launched its first set of India data centres in Mumbai to cater to cloud computing services here unleashing a new race for the top cloud…
As a part of its commitment to invest $5 billion in India, Amazon has launched its first set of India data centres in Mumbai to cater to cloud computing services here unleashing a new race for the top cloud provider position…
IT veteran Karan Bajwa, who was the Managing Director of Microsoft, is set to join IBM. Bajwa tweeted that he is a reborn IBMer. He was in charge of sales and marketing operations of Microsoft. According to Sanchit Vir Gogia, Chief Analyst…