Can NTT India Handle Client Needs In A Post-Covid World To Become A $1 Bn company?

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Japanese companies stand out because of their distinct culture, preference for organic growth and focus on building relationships. But NTT India, a subsidiary of $11 billion Nippon Telegraph and Telephone Corporation (NTT), does not behave like a typical Japanese company. The technology and telecommunications giant has grown via acquisitions and its culture is an amalgamation of Indian, South African and American practices.

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Sanchit Vir Gogia, CEO, Greyhound Research, says, “NTT Group is a Japanese company that expectedly moves quietly and is very conservative. Now, as their India business eyes bigger growth, they are working on positioning and delivering on changed client expectations in a post-Covid-19 era.” The challenge for every tech services company is to work on positioning. “Client outcomes have changed after the outbreak of Covid-19 and services partners have to focus more on business outcomes,” he adds.

Economic Times

<strong>Analyst: Sanchit Vir Gogia</strong>
Analyst: Sanchit Vir Gogia

Sanchit is the Chief Analyst, Founder & CEO of Greyhound Research, a Global, Award-Winning, Digital & Technology Research & Advisory firm.

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