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Category: Customer Engagement
MapmyIndia 2.0: Battling For Supremacy
A long-drawn battle for supremacy is underway in India’s online navigation space and the country’s oldest mapmaker, MapmyIndia, is busy readying its war chest to slug it out. MapmyIndia, owned by CE Info Systems that was founded by the husband-wife…
#CounterpunchWithSVG E02: Bjorn Engelhardt of Riverbed
Catch Bjorn Engelhardt, Senior Vice President - APJ, Riverbed Technology in an exclusive conversation with Sanchit Vir Gogia, Chief Analyst & CEO, Greyhound Research on our executive Q&A series, #CounterpunchWithSVG. As the name suggests, Sanchit does really pull some punches and then,…
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Is Indian IT Industry “Digital Washing” Its Revenues?
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CRN Channel Directions 2018 Charts Out New Opportunities & Possibilities
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CustomerSuccessBox Raises $1 Million From pi Ventures, Others
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Existential Crisis For Mid-Sized IT Services Firms To Worsen in 2018-19: Five Red Flags Stakeholders Must Watch Out For
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About Time You Stop Buying The Dope On Digital Transformation
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Biggest Risk For Enterprise IT Is IT Itself
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Despite All The Focus On Customer Experience, Customers Are Still Unhappy. Here’s Why.
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From Data Breaches To Discrepancies In IT Department: CIOs Aren’t Sacrosanct
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As MapmyIndia enters Google territory, can it beat the Goliath of internet?
It was a late January morning. Bitter winter had just taken leave of Delhi. Rakesh Verma, founder and CEO of MapmyIndia, settled down in his Jaguar, tapped on the built-in navigator and entered the destination: Kailash Colony Metro Station, barely…
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Want To Get CX Right? Here’s A Little Something You Need To Know!
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How To Drive E-Commerce Business Through Predictive Analytics
Sanchit Vir Gogia, Founder & CEO of the Digital Transformation Research and Advisory firm Greyhound Knowledge Group points out that earlier e commerce firms used to depend on reactive analytics like push based email campaigns but over the years the…
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Telecom Wars To Continue In 2017, Consolidation Seen
Sanchit Vir Gogia, Chief Analyst & CEO of the Research & Advisory firm Greyhound Research, said operators would focus more on the enterprise side to push revenues. “Revenue is a challenge, particularly in the B2C space; we will see telcos focusing on the…
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Facebook Updates Its Profile Page For India
On July 12, a day after joining Facebook, Umang Bedi met Sanjiv Mehta, chairman of Hindustan Unilever (HUL). HUL is the highest spender in advertising, in India, and Facebook lives on advertising dollars. As the new managing director of the California-headquartered…
Leading With Digital – Why This Transformation Matters For Traditional Orgs and Its CXOs
In today’s time, while leading with Digital is evident, who owns this transformation still remains a bone of contention. This journey needs to be co-owned by those who will be impacted first – the CXOs. Having said that, the starting point…
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How Google Changed Itself For India In A ‘Mission To Connect The World’
Alphabet Inc’s Google is ready to spend billions to get millions of Indians online– through a slew of India-specific products and initiatives – to stay relevant in the world’s fastest-growing internet economy. “While Google has done some good stuff, its…
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SoftBank Group Writes Down $555 Million In Ola, Snapdeal Investments
Japan’s SoftBank Group Corp. has written down as much as 58.1 billion yen ($555 million) in two of its biggest investments in India, cab-hailing firm Ola (ANI Technologies Pvt. Ltd) and e-commerce marketplace Snapdeal (Jasper Infotech Pvt. Ltd), the company…
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Reliance Jio’s Voice Over LTE: Reality Or Myth
Reliance Jio has been pushing Voice over Long-Term Evolution (VoLTE) as a faster way of communicating and data consumption. It is right because this new network delivers content in packets rather than sending the entire file over the network. It…
Greyhound Radio on Impact of Reliance Jio on Digital Businesses in India
Catch Sanchit Vir Gogia, Chief Analyst & CEO, Greyhound Research in a conversation with Sunil Dutt, President Devices at Reliance Jio Infocomm Limited and Hitesh Dudani, Co Founder at Univibe Network. Listen to the podcast here or on iTunes / SoundCloud: Note for IT Decision Makers –…
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Jio: Telecom Giant Reliance Sparks India Price War
The Indian telecoms giant, Reliance, is offering smartphone users what it says is the cheapest mobile data network in the world. Sanchit Vir Gogia, Chief Analyst and CEO at Greyhound Research, said he was worried about Jio getting a monopoly…
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जियो के सहारे रिलायंस ऐसे लड़ेगा ‘प्राइस वॉर’
रिलायंस की ओर से नए मोबाइल नेटवर्क जियो को बाज़ार में उतारने के बाद दूरसंचार कंपनियों के बीच नए ग्राहकों को पाने की लड़ाई तेज़ होने की संभावना है. ग्रेहाउंड रिसर्च के संचित गोगिया को इस बात की चिंता है…
Dialling Up Cheap Data In India: Greyhound Research Insights On Reliance Jio
India's telecoms giant, Reliance, is offering smartphone users what it says is the cheapest mobile data in the world. It's hoping to tap into India's vast market of potential smartphone users. Click here to see the video.
Greyhound Radio on Reliance Jio Launch
Catch Sanchit Vir Gogia, Chief Analyst & CEO, Greyhound Research with Anshoo Nandwaani, VP & Principal Analyst, Greyhound Research in a conversation about the Reliance Jio announcement and its impact on the telecom sector in the country and across the globe on Greyhound Research’s knowledge sharing…
Reliance Jio: The Race To Claim Rs 20,000 Crore From The Indian Consumer Annually
Indian consumers are inspired by icons, billion-dollar investments, price wars and discounts. They are in awe of the superlative ways in which businessmen are able to offer freebies to capture market share. Reliance Jio is here, and like all things…
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Reliance Jio Launch Set To Jolt India’s Telecom Sector
Expert View in Live Mint by Sanchit Vir Gogia (chief analyst and chief executive) and Anshoo Nandwaani (vice-president and principal analyst) at Greyhound Research. To read the complete Freemium Research Note, click here. Reliance Industries Ltd’s (RIL) telecom unit will start offering services from 5…
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Reliance Jio Launch Set To Jolt India’s Telecom Sector
On 1st September 2016, Reliance Industries Chairman, Mukesh Ambani, announced details of the Reliance Jio launch in the company’s 42nd Annual General Meeting Per the company it will start offering services from 5th September but the commercial launch will be…
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Reliance Jio Launch, Tariff Plans Sends Social Media Into A Frenzy
We finally know when Reliance Jio will be launching and the kind of tariffs it is offering. Needless to say Jio could start a data war with rival network operators, and that is all social media was talking about. While some…
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Reliance Jio’s ‘Data-Giri’ To Unleash Price War, Slash Bills: Analysts
Consumers could see their monthly mobile bills coming down significantly as Reliance Jio's (RJio) disruptive entry into the Indian telecom market with rock-bottom prices is expected to unleash a new round of price war in the industry, analysts today said.…
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