CustomerSuccessBox, a customer management software start-up, has raised $1 million in pre-Series A funding led by pi Ventures with participation from Axilor Ventures, which is backed by Kris Gopalakrishnan and SD Shibulal. CustomerSuccessBox was founded in 2016 by Puneet Kataria, Founder & CEO, who comes from a marketing background and Amritpal Singh Co-founder & CTO, who has product development experience.
Customer churn is an issue that is getting attention as businesses start to realise that it makes sense to reduce customer churn instead of spending money on acquiring them, said Sanchit Vir Gogia, Founder, Greyhound Research
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Sanchit Vir Gogia: Sanchit is the Chief Analyst, Founder & CEO of Greyhound Research, an award-winning global research & advisory firm. To read more about him, click here.
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