Catch Sanchit Vir Gogia as Keynote Speaker at Dimension Data Customer Experience Roundtable (CXBR) 2019 on May 8, 2019 (Mumbai, India) and May 9, 2019 (Bengaulru, India). Sanchit will be talking about how organisations can deliver superior customer experience. Here’s a quick quote on the topic from Sanchit…
About Customer Experience Roundtable (CXBR) 2019
Enterprises, in today’s digital age, are in a challenging yet exciting phase. Technology has transformed the business landscape and paved the way for alternate delivery channels resulting in enhanced customer expectations. Companies more than ever need to embrace new technologies and transform their customer experience to stay ahead of the competition curve. In this context, customer experience is vital to every organization and continues to be the priority to CXOs and senior decision-makers across functions. Also, digital advances mean that organizations can create a more personalized experience across channels and provide customers with what they want, whenever they want and wherever they want.
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