5 Lessons That COVID19 Has Taught Us So Far

COVID19 is a watershed moment, and a new set of realities are emerging as a consequence. Fact is, the impact of this pandemic will be felt in ripples that will hit us well after it is over. Like it or not,…

Hyper AI To Wellness Helpdesk: BPM Firms Adapt To Coronavirus Crisis

Apart from work from home, business process management (BPM) companies have taken a host of measures to ensure employee engagement and client productivity. This has meant changing things not just in India, but a host of other geographies that they are present…