Jio Mart’s Policy On Privacy, Data Handling May Need Revisit

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Jio Mart, Reliance Retail’s answer to Amazon and Grofers, went national Saturday. Given that its success, if it happens, will also depend on sister concern Jio Platforms’ 380 million and growing subscriber base, there are concerns around how privacy and data handling issues will be dealt by the online retail format. Social media giant, Facebook, which has had its own battles with regulators world over on data privacy issues, holds 9.99% stake in Jio Platforms, a subsidiary of Reliance Industries.

Sanchit Vir Gogia, chief analyst and founder of Greyhound Research, pointed out several fallacies in the service’s privacy policy via a series of tweets on Sunday.

Amongst the issues Gogia pointed out is how Jio treats the user’s personal data on the platform. The company’s privacy policy puts the liability for sharing personal data on the user, stating that users must “ensure strict caution” while sharing personal information with the platform, which is common across many platforms now. The policy also states that personal information will be shared with third parties, through cookies etc.

[HT Mint]

P.S.: To read a research report on the investments in Jio Platforms, click here.


Sanchit Vir Gogia: Sanchit is the Chief Analyst, Founder & CEO of Greyhound Research, a Global, Award-Winning, Technology & Innovation Research & Advisory firm. To read more about him, click here.

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