IT Firms Lean On Utilities & Communication Arms

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Indian IT services providers Tata Consultancy Services, Infosys and Wipro expect their communications and utilities verticals to clock steady growth, even as the core financial services, retail and travel segments take a hit due to the Covid-19 pandemic. Clients in the travel and hospitality industry have already reduced existing and fresh technology services contracts.

Analysts expect new growth sectors to emerge.

“With the epidemic situation forcing people to work remotely, there will be investments in privacy, compliance, remote access and consumer experience. In e-commerce, customer experience and data security will see a significant investment,” said Sanchit Vir Gogia, chief executive, Greyhound Research.

Healthcare and pharmaceuticals, transportation, construction and real estate would drive higher demand, he added.

[Economic Times]

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Sanchit Vir Gogia: Sanchit is the Chief Analyst, Founder & CEO of Greyhound Research, a Global, Award-Winning, Technology & Innovation Research & Advisory firm. To read more about him, click here.

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