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‘Trespassers will be recruited,’ an adage that defined the hiring needs of India’s $120-billion IT services space in the last decade may no longer hold true. All indications are that frontline companies may hire fewer staffers going forward as they bring increased automation internally and deal with emerging platforms such as social, mobile, analytics and cloud (SMAC).
Sanchit Vir Gogia, founder CEO at advisory firm Greyhound Research, believes that automation and machine to machine (M2M) communication will ensure that the IT services industry would not need as many people as before.
“Over time, middle management at IT companies would thin out due to increased adoption of M2M communication, automation and so on. Companies will prefer to operate with younger people with some experience and sales folks who can fetch in business,” Gogia said.
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