Global head of IT Infrastructure Services at TCS, Amit Jain died of a massive heart attack a couple of days ago. He was 53. Sources said, Jain succumbed to the heart attack in the middle of a presentation to a senior executive of TCS. They said, the pressure of enabling the offshore delivery centre for ‘Work From Home’ in the wake of the COVID-19 outbreak in the country, combined with sheer exhaustion for not having slept for an entire week, were the major reasons for his massive heart attack.
“All companies have a moral obligation to treat their employees well and not add any undue pressure. In such uncertain times, empathy isn’t a matter of choice and honchos must treat everyone else the same way they would like to be treated. Having said that, with little or no experience in managing such situation, confusion is natural, but then, one must err on the side of caution” said Sanchit Vir Gogia, Chief Analyst, Greyhound Research.
“In the current state of affairs, clients and other stakeholders will understand delays and other slips in delivery and business objectives must take a back seat. It is important to remember when its all over, current and future employees, vendors and clients will measure these companies on the compassion they offered during such trying times” asserted Gogia.
Sanchit Vir Gogia: Sanchit is the Chief Analyst, Founder & CEO of Greyhound Research, a Global, Award-Winning, Technology & Innovation Research & Advisory firm. To read more about him, click here.
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