In September last year, the ministry of railways quietly announced an application for users of its e-ticket portal Indian Railway Catering & Tourism Corporation Ltd (IRCTC), but made it available only for Windows phone and Windows 8 device users, who account for less than 10 per cent in the Indian market.
“It is a very misplaced strategy for India. IRCTC has not done its due diligence,” said Greyhound Research CEO Sanchit Vir Gogia. “An app that serves a large section of the public should not be limited to one vendor,” he added.
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