Are Companies Using Digital Tech To Their Advantage?

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A panel at ‘Mint’s’ Enterprise Technology Summit evaluates the progress that companies have made by using blockchain and artificial intelligence.

Sanchit Vir Gogia, Chief Analyst, Founder and CEO, Greyhound Research

There is so much of hype; what boils down in the end often is pretty much the same thing that has been done over the years. For instance, sometime back I met the CEO of a large hospital who spoke about AI and when I asked him how AI would help in their business, the example he gave was of analytics. The point is, a lot of organizations are still troubled by the differentiation in technologies. I generally divide companies into two categories: organizations that are physical-asset heavy and those that are data-asset heavy. The idea on both these sides is: How do you sweat these assets? Is plain-Jane efficiency enough? Actually, not any more. Even if my asset is doing 80%, is it enough for me to do just 80% or can I do something to get more out of these assets in, say, non-peak hours? For a data-asset heavy company, the question would be, How do I get even more out of the millions of data points and deliver, say, an even better customer experience?


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Sanchit Vir Gogia: Sanchit is the Chief Analyst, Founder & CEO of Greyhound Research, a Global Technology & Innovation Research, Advisory & Consulting Firm. To read more about him, click here.

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