Digital is changing everything an enterprise is used to. With billions of devices flooding the market and increasing customer touch points, the market place had become dynamic and even impulsive. Customers are demanding better experiences and engagements in a world full of choices at their fingertip. Some of the key areas in this digital age are:
- Engagements via mobile and social
- Linking customers, partners and employees to better engage the market
- Personalised interaction with customers
- Using API based services to better the experience and widen choices
Join us for an evening of stimulating sessions where we explore how enterprises are transforming the way they interact with customers with API Management and a personalised digital experience. The sessions will include several industry use cases and best practices from across the world. Be there on June 11, 2015 at Hyatt Regency, Mumbai to learn how your organization can get started on the new way of engaging customers.
Agenda:
Time Session
6:30 PM – 7:00 PM Registration
7:00 PM – 7:20 PM Analyst Session – APIs fuelling the new economy of Innovation & Development by Sanchit Gogia from Greyhound Research
7:20 PM – 8:00 PM API Economy – Creating Paths to new Business Opportunities
8:00 PM – 8:40 PM Industry Focused Moderated Session on API Trends moderated by Sanchit Gogia from Greyhound Research
8:40 PM – 9:00 PM Closing Remarks and Q&A