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Despite wage hikes and currency fluctuations, top tier Indian IT firms managed to keep their profits in fine kettle on a year-on-year basis thanks to better utlilisation rates and a slow uptick in the demand environment. The near term looks promising with pricing remaining stable and operating margins being largely under control.
Sanchit Vir Gogia, chief analyst & CEO, Greyhound Research, said, “Employee retention and their happiness is very important to an IT company as it has a direct bearing on customer satisfaction.”
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