For Flipkart, the poster boy of Indian e-commerce, it was supposed to be a ‘big’ day. But things didn’t quite go as planned as a technical glitch wreaked havoc while other e-commerce firms did their bit to poach customers.
“With a large number of people reaching out, Flipkart should have had a data centre to handle peak traffic. This is just another instance of not having a strong back-end to hold on to enormous transactions,” said Sanchit Vir Gogia, Chief Analyst at Greyhound Research, a technology research firm.
To read the Full Article, click here: The Hindu Business Line