During his keynote address at the inaugural session at CeBit India, the local edition of the world’s largest IT expo, in November last year, Infosys CEO Vishal Sikka first expressed his “disappointment” with the Indian IT services industry. He had spent a little over a hundred days at Infosys then, understanding the business and meeting clients, when he said that the industry needed to take a better direction. “I was not deeply familiar with the services industry until recently,” Sikka said. “I find all of us in the industry on a downward spiral.”
Analysts attribute Sikka’s “different thinking” to the fact that he comes with the “mindset of the software products” industry. “He comes from a different background, having served in a products company where innovation is highly sought after,” says Sanchit Vir Gogia of Greyhound Research. “We believe that his intent of getting Infosys to a different position is a positive step but is not perceived in the correct manner since Infosys is a services company.”
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