Several Indian and multinational companies have started issuing advisories to staff, asking them to avoid sharing sensitive company information on WhatsApp and stop using the platform for critical business calls.
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“We have been advising companies since WhatsApp’s privacy policy update. Not just Indian companies, we are also working with very large global companies on the matter,” said Sanchit Vir Gogia, CEO of Greyhound Research. “The boards are directing companies to issue advisories to staff members to ensure compliance. This is also about safeguarding themselves. They are shifting the liability on the users.”
Gogia said companies in the services sector and others are issuing such alerts. “In lesser compliant industries, there is rampant use of WhatsApp. Groups are standard. Screenshots are taken. WhatsApp has entered the corporate space in a very big way. Companies cannot ban it. But they can enforce policies around it,” he said. “With the recent development, large companies are reminding staff that the platform is not the official channel of communication.”
Economic Times
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