The irony is hard to escape. It is a sector where the perks for the staff are top notch, but it is also one where attrition is extreme. The sector in question is information technology and IT enabled services (ITeS). A recent survey by executive search firm MANCER Consulting reveals that ITeS will face the highest overall attrition of 21 percent this year with the junior level seeing exits at almost 30 percent.
Sanchit Gogia, Chief Analyst and CEO of Greyhound Research, an independent IT, telecom research and advisory firm, says it helps to have a transparent HR policy at the workplace. He reasons that employees in the IT sector leave jobs quickly because of two factors: the basic salary structure and lack of communication skills. He says when designing the salary structure, employers should give the employee options of how he wants it structured within the company policy. Don’t’s use one bullet for all, he adds.
Communication skills: “Lack of internal communication is another drawback,” says Gogia. When Narayana Murthy of Infosys was quitting, the employees got to know of it through the media, says Gogia. “Take your employees into confidence. They need to know the news first or they feel threatened and fear for their future.”
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