IT services industry is staring at jobless growth because its top employers are focusing on automation to improve productivity and deliver services while they battle shifts in technology to remain profitable.
With fears of massive layoffs in the IT sector heightening, the professionals in major companies are in a mad scramble to find out avenues that would give them employment. Would startups — termed job creators — be able to take back some of the available talent in the IT sector?
Over the last 12 months, we at Greyhound Research, the Technology Transformation arm of Greyhound Knowledge Group, carried out hundreds of end-user enquiries on various aspects of Artificial Intelligence. These enquiries have ranged from questions on benchmarking AI vendors, understanding potential use cases, use of open source among other questions. Amidst a range of topics (reach out to our Client Centricity Team if you wish to know more details), one trend particularly stood out…
Late on the evening of November 8, 10 executives at Tata Consultancy Services got on a conference call to discuss how to ensure that their banking customers will be able to comply with Prime Minister Narendra Modi’s demonetisation announcement.
Disruption appears to be the new norm in India, with over 90 per cent of enterprises stating they have experienced disruption, and another 26 per cent unaware of how their industry would look three years down the line, according to a new survey.
Businesses consider digital start-ups a threat, either now or in the future.
To tap into the country’s digital transformation, Dell Technologies, outcome of the $67 billion Dell-EMC merger, is sharpening its focus on the country.
Businesses believe digital startups pose a threat to their organisation, either now or in the future, while most fear that they may become obsolete because of competition from these startups.
The technology platform, Watson, does hold a lot of potential for solving customer problems through its advanced analytics capabilities. But it needs to work in tandem with end-user organisations and may be a long way from commercial success in India
In today’s digital world, bots are beginning to play an increasingly critical role by helping automate processes among other things.
At Greyhound Research we are of the firm belief that while automation and efficiency are clear outcomes of using bots, the resulting experience and engagement outcomes from the use of bots are significant. However, while much research has been done about using bots to improve customer engagement, the use cases of bots to help improve workforce productivity remains largely an unexplored territory.
Chief Human Resources Officers (CHROs) are starting to pilot the use of bots in HR-related functions.
In a recent research note we highlighted a key trend about Chief Human Resources Officers (CHROs) piloting and implementing Workforce Empowerment Systems (WES) to win the war for talent. This trend was noted in our recent Greyhound Research study titled Global CHRO Priorities 2016, where we spoke to 750+ CHROs from across the globe.