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Category: Customer Experience Management
Rahul Gandhi’s Promise On Ease Of Doing Business Is Election Rhetoric At Best; Implementation Is Key
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India’s InMobi Ramps Up Ad Challenge To Google And Facebook
Low-profile Indian tech company InMobi aims to take advantage of the headwinds facing Google and Facebook to grab a bigger share of the nearly $140 billion market for online advertising. The Bangalore-based company, which brings together advertisers and app developers,…
Microsoft India’s Software Sales Stay Flat In FY18
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Vodafone Idea Outsourcing Deal To Exceed USD 1 Billion for IBM India
Vodafone Idea Ltd. (VIL), India’s top telecom operator, may miss an internal deadline of December 2018 to finalise new IT contracts, and is holding advanced talks with US software major IBM to finalise a multi-year deal by March end, which, some estimates suggest, could…
Can WNS Transform Itself In Its Bid To Multiply Its Revenues?
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India’s HCL Bets $1.8bn On Long-Selling IBM Software
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Tackling The Product-Services Conundrum
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HCL Technologies-IBM Deal Fails To Enthuse Investors
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Why HCL-IBM Deal Is Failing To Excite Investors
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HCL Tech Just Added Some Not So Sharp Tools In Its Shed (From IBM)
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TCS Wins US Lawsuit Over Alleged Staff Discrimination
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How Indian IT Companies Are Transforming Themselves To Achieve Faster Growth
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Indian IT Industry Is Beginning To Reap The Benefits Of Up-Skilling Its Coders
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Open Source Office Software Suites For The Enterprise That Can Rival Microsoft Office 2019
Open-source office software is increasingly proving to be a worthy alternative to licensed office software suites, say analysts and industry experts. According to Sanchit Vir Gogia, chief analyst, founder and CEO of Greyhound Research, a lot of organizations are using…
Innovation Drives The Wheels Of Fortune: Sanchit Vir Gogia
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China Is Luring Indian Tech Firms With Market Access And Free Rent
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How Indian IT Companies Are Trying To Survive As Outsourcing Business Declines
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Bjorn Engelhardt of Riverbed In #CounterpunchWithSVG
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Is Indian IT Industry “Digital Washing” Its Revenues?
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CRN Channel Directions 2018 Charts Out New Opportunities & Possibilities
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CustomerSuccessBox Raises $1 Million From pi Ventures, Others
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Existential Crisis For Mid-Sized IT Services Firms To Worsen in 2018-19: Five Red Flags Stakeholders Must Watch Out For
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About Time You Stop Buying The Dope On Digital Transformation
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Biggest Risk For Enterprise IT Is IT Itself
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Despite All The Focus On Customer Experience, Customers Are Still Unhappy. Here’s Why.
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From Data Breaches To Discrepancies In IT Department: CIOs Aren’t Sacrosanct
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Too Soon To Celebrate The Judgement On Right To Privacy. Here’s Why.
Albeit the judgement by the 9 judge bench on August 24, 2017, is a landmark judgement, it's a little too early to celebrate. Despite the tons of chatter on this being a blow to UIDAI, we just cannot be sure…
Want To Get CX Right? Here’s A Little Something You Need To Know!
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Tweet Chat On The Future Of Mainframe
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