Share Using #GreyhoundStandpoint
Category: Customer Experience Management
Vodafone Idea Outsourcing Deal To Exceed USD 1 Billion for IBM India
Vodafone Idea Ltd. (VIL), India’s top telecom operator, may miss an internal deadline of December 2018 to finalise new IT contracts, and is holding advanced talks with US software major IBM to finalise a multi-year deal by March end, which, some estimates suggest, could…
Can WNS Transform Itself In Its Bid To Multiply Its Revenues?
Share Using #GreyhoundStandpoint
India’s HCL Bets $1.8bn On Long-Selling IBM Software
Share Using #GreyhoundStandpoint
Tackling The Product-Services Conundrum
Share Using #GreyhoundStandpoint
HCL Technologies-IBM Deal Fails To Enthuse Investors
Share Using #GreyhoundStandpoint
Why HCL-IBM Deal Is Failing To Excite Investors
Share Using #GreyhoundStandpoint
HCL Tech Just Added Some Not So Sharp Tools In Its Shed (From IBM)
Share Using #GreyhoundStandpoint
TCS Wins US Lawsuit Over Alleged Staff Discrimination
Share Using #GreyhoundStandpoint
How Indian IT Companies Are Transforming Themselves To Achieve Faster Growth
Share Using #GreyhoundStandpoint
Indian IT Industry Is Beginning To Reap The Benefits Of Up-Skilling Its Coders
Share Using #GreyhoundStandpoint
Open Source Office Software Suites For The Enterprise That Can Rival Microsoft Office 2019
Open-source office software is increasingly proving to be a worthy alternative to licensed office software suites, say analysts and industry experts. According to Sanchit Vir Gogia, chief analyst, founder and CEO of Greyhound Research, a lot of organizations are using…
Innovation Drives The Wheels Of Fortune: Sanchit Vir Gogia
Share Using #GreyhoundStandpoint
China Is Luring Indian Tech Firms With Market Access And Free Rent
Share Using #GreyhoundStandpoint
How Indian IT Companies Are Trying To Survive As Outsourcing Business Declines
Share Using #GreyhoundStandpoint
Bjorn Engelhardt of Riverbed In #CounterpunchWithSVG
Share Using #CounterpunchWithSVG
Is Indian IT Industry “Digital Washing” Its Revenues?
Share Using #GreyhoundStandpoint
CRN Channel Directions 2018 Charts Out New Opportunities & Possibilities
Share Using #GreyhoundStandpoint
CustomerSuccessBox Raises $1 Million From pi Ventures, Others
Share Using #GreyhoundStandpoint
Existential Crisis For Mid-Sized IT Services Firms To Worsen in 2018-19: Five Red Flags Stakeholders Must Watch Out For
Share Using #GreyhoundStandpoint
About Time You Stop Buying The Dope On Digital Transformation
Share Using #GreyhoundStandpoint
Biggest Risk For Enterprise IT Is IT Itself
Share Using #GreyhoundStandpoint
Despite All The Focus On Customer Experience, Customers Are Still Unhappy. Here’s Why.
Share Using #GreyhoundStandpoint
From Data Breaches To Discrepancies In IT Department: CIOs Aren’t Sacrosanct
Share Using #GreyhoundStandpoint
Too Soon To Celebrate The Judgement On Right To Privacy. Here’s Why.
Albeit the judgement by the 9 judge bench on August 24, 2017, is a landmark judgement, it's a little too early to celebrate. Despite the tons of chatter on this being a blow to UIDAI, we just cannot be sure…
Want To Get CX Right? Here’s A Little Something You Need To Know!
Share Using #GreyhoundStandpoint
Tweet Chat On The Future Of Mainframe
Share using #InsightsThatInspire
Greyhound Radio with Rajesh Janey, Dell EMC
Share using #GreyhoundStandpoint & #InsightsThatInspire
Users Must Demand Secure, Transparent Experiences Over Better Looking Apps
Let's start by considering a data point from a recent Greyhound Research study titled Global Mobile Apps Outlook 2017. From the 300+ global app makers we interviewed, nearly all state focus on a MobileFirst strategy and further simplifying User Experience as…
How To Drive E-Commerce Business Through Predictive Analytics
Sanchit Vir Gogia, Founder & CEO of the Digital Transformation Research and Advisory firm Greyhound Knowledge Group points out that earlier e commerce firms used to depend on reactive analytics like push based email campaigns but over the years the…