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Category: Customer Experience Management
NTT Expects To Grow Its India Business At 18% or Higher
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Large BPM Firms Ride Digital Data Analytics Wave
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HCL Technologies Q1 Profit Declines 13.5% At ₹2,220 crore
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ETTelecom 5G Congress 2019: Wider 5G Adoption Possible With Indian Standards
5G technology is poised as the latest iteration of wireless network connectivity to bring out the best potential of IoT driven innovations across industry. India is pushing for a local approach in bringing standard to enable relevant use cases for wider 5G adoption.…
Catch Sanchit Vir Gogia at The Economic Times Telecom 5G Congress 2019
Catch Sanchit Vir Gogia as Keynote Speaker at The Economic Times Telecom 5G Congress 2019 on August 1, 2019 (New Delhi, India). Sanchit will be leading a panel discussion on how will local R&D and standards enable 5G ecosystem and relevant use…
John Lombard of NTT Ltd. In #CounterpunchWithSVG
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InMobi wins over China, where Facebook, Google failed
Global technology giants Google and Facebook may not have succeeded in penetrating the China market, but InMobi, a Bengaluru-based start-up which competes with these tech giants in the data-driven mobile advertising space, is betting big on the world’s most populous country, where it has…
Indian IT Looks Homeward As Digital Transformation Kicks In
Exports-focused Indian IT services firms have stepped up focus on the typically smaller footprint domestic market, driven by Indian companies transforming their business using digital technology and as the government moves to use technology to improve governance. In the past…
Catch Sanchit Vir Gogia at Dimension Data CXBR 2019
Catch Sanchit Vir Gogia as Keynote Speaker at Dimension Data Customer Experience Roundtable (CXBR) 2019 on May 8, 2019 (Mumbai, India) and May 9, 2019 (Bengaulru, India). Sanchit will be talking about how organisations can deliver superior customer experience. Here's a quick quote…
Vodafone-Idea, IBM Deal Set To Exceed USD 1 Bn
Vodafone Idea Limited (VIL) is believed to have finalised a new $700-800 million (Rs4,900 crore-5,600 crore) five-year technology outsourcing contract with IBM, a deal that is expected to contribute a major part to the Rs8,400 crore annual opex savings that…
Vodafone-Idea, IBM Set To Seal $700-800 Million 5-year IT Outsourcing Deal
Vodafone Idea is believed to have finalised a new $700-800 million (Rs4,900 crore-5,600 crore) five-year technology outsourcing contract with IBM, a deal that is expected to contribute a major part to the Rs8,400 crore annual opex savings that the telecom…
Airtel, IBM Tech Outsourcing Deal Extended Till Jan-end
Bharti Airtel has temporarily extended its technology outsourcing contract with IBM till January end, and is in talks with the US firm for a new contract after that, which could be narrower in scope and lower in value, at $200-250…
An India-China Trade War? Modi Fans The Flames Of Boycott Calls
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Rahul Gandhi’s Promise On Ease Of Doing Business Is Election Rhetoric At Best; Implementation Is Key
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India’s InMobi Ramps Up Ad Challenge To Google And Facebook
Low-profile Indian tech company InMobi aims to take advantage of the headwinds facing Google and Facebook to grab a bigger share of the nearly $140 billion market for online advertising. The Bangalore-based company, which brings together advertisers and app developers,…
Microsoft India’s Software Sales Stay Flat In FY18
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Vodafone Idea Outsourcing Deal To Exceed USD 1 Billion for IBM India
Vodafone Idea Ltd. (VIL), India’s top telecom operator, may miss an internal deadline of December 2018 to finalise new IT contracts, and is holding advanced talks with US software major IBM to finalise a multi-year deal by March end, which, some estimates suggest, could…
Can WNS Transform Itself In Its Bid To Multiply Its Revenues?
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India’s HCL Bets $1.8bn On Long-Selling IBM Software
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Tackling The Product-Services Conundrum
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HCL Technologies-IBM Deal Fails To Enthuse Investors
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Why HCL-IBM Deal Is Failing To Excite Investors
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HCL Tech Just Added Some Not So Sharp Tools In Its Shed (From IBM)
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TCS Wins US Lawsuit Over Alleged Staff Discrimination
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How Indian IT Companies Are Transforming Themselves To Achieve Faster Growth
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Indian IT Industry Is Beginning To Reap The Benefits Of Up-Skilling Its Coders
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Open Source Office Software Suites For The Enterprise That Can Rival Microsoft Office 2019
Open-source office software is increasingly proving to be a worthy alternative to licensed office software suites, say analysts and industry experts. According to Sanchit Vir Gogia, chief analyst, founder and CEO of Greyhound Research, a lot of organizations are using…
Innovation Drives The Wheels Of Fortune: Sanchit Vir Gogia
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China Is Luring Indian Tech Firms With Market Access And Free Rent
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