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Category: Customer Experience Management

Accelerating Customer Engagement Actualising Secure Enterprise Application Security BFSI By Brand By Enterprise Type By Geo By Industry By Role Changing Traditional Technologies Chief Customer Service Officer Chief Information Officer Chief Information Security Officer Chief Marketing Officer Cloud & Infrastructure Security Cloud Computing Cloud Sourcing & Licensing Counterpunch With SVG Customer Engagement Customer Experience Management Cybersecurity FMCD FMCG Global Greyhound Reports IBM ITES Large Enterprises Manufacturing Network Security Retail & Commerce Riverbed Technology Telecom, Media & Entertainment Uncategorized

Bjorn Engelhardt of Riverbed In #CounterpunchWithSVG

By Sanchit Vir GogiaApril 17, 2018
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Accelerating Customer Engagement Architecting Intelligent Operations Asia Pacific Japan Automation & Efficiency Outcome BFSI Big data analytics Budgeting, Planning & Monitoring Changing Traditional Technologies Chief Digital Officer Chief Financial Officer Chief Human Resources Officer Chief Information Officer Chief Learning & Development Officer Chief Legal Officer Chief Marketing Officer Chief Operating Officer Chief Procurement Officer Chief Risk Officer Chief Sales Officer Chief Strategy Officer Cloud Computing CRM Customer Engagement Customer Experience Management Data Centre Decipher Digital Transformation Embody Digital Culture Experience & Engagement Outcome Freemium Insights Future Of Work Futurising Financial Management Global Greyhound Reports Media Mentions Healthcare & Pharma Large Enterprises Leading With Insights Manage Digital Talent Manufacturing Measure Digital Fluency Onboard Digital Leaders Retail & Commerce Sales & Revenue Outcome Small & Medium Enterprises Startups Strategise Digital Transformation Supply Chain Management Technology Transformation Telecom, Media & Entertainment Workforce Analytics

Is Indian IT Industry “Digital Washing” Its Revenues?

By Sanchit Vir GogiaMarch 22, 2018March 22, 2018
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Architecting Intelligent Operations Asia Pacific Japan Automation & Efficiency Outcome BFSI Big data analytics Budgeting, Planning & Monitoring Changing Traditional Technologies Chief Digital Officer Chief Financial Officer Chief Human Resources Officer Chief Information Officer Chief Learning & Development Officer Chief Legal Officer Chief Marketing Officer Chief Operating Officer Chief Procurement Officer Chief Risk Officer Chief Sales Officer Chief Strategy Officer Cloud Computing CRM Customer Engagement Customer Experience Management Data Centre Experience & Engagement Outcome Freemium Insights Future Of Work Futurising Financial Management Global Greyhound Reports Greyhound Reports Media Mentions Healthcare & Pharma IT Services Vendor Contingency Planning IT Services Vendor Management Large Enterprises Leading With Insights Manufacturing Outsourcing Retail & Commerce Sales & Revenue Outcome Small & Medium Enterprises Startups Strategic Outsourcing Supply Chain Management Technology Transformation Telecom, Media & Entertainment Workforce Analytics

CRN Channel Directions 2018 Charts Out New Opportunities & Possibilities

By Connect@GreyhoundGroup.comMarch 21, 2018
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Accelerating Customer Engagement BFSI By Brand By Geo By Industry By Role Chief Customer Service Officer Chief Executive Officer Chief Information Officer Chief Marketing Officer Chief Sales Officer Chief Strategy Officer Customer Engagement Customer Experience Management Customer Feedback Management FMCD FMCG Freemium Insights Global Greyhound Reports Greyhound Reports Media Mentions Healthcare & Pharma Logistics & Transportation Manufacturing Startups Tesla

CustomerSuccessBox Raises $1 Million From pi Ventures, Others

By Connect@GreyhoundGroup.comMarch 20, 2018
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Architecting Intelligent Operations Asia Pacific Japan Automation & Efficiency Outcome BFSI Big data analytics Budgeting, Planning & Monitoring Changing Traditional Technologies Chief Digital Officer Chief Financial Officer Chief Human Resources Officer Chief Information Officer Chief Learning & Development Officer Chief Legal Officer Chief Marketing Officer Chief Operating Officer Chief Procurement Officer Chief Risk Officer Chief Sales Officer Chief Strategy Officer Cloud Computing CRM Customer Engagement Customer Experience Management Data Centre Experience & Engagement Outcome Freemium Insights Future Of Work Futurising Financial Management Global Greyhound Reports Greyhound Reports Flecks Reports Healthcare & Pharma IT Services Vendor Contingency Planning IT Services Vendor Management Large Enterprises Leading With Insights Manufacturing Outsourcing Retail & Commerce Sales & Revenue Outcome Small & Medium Enterprises Startups Strategic Outsourcing Supply Chain Management Technology Transformation Telecom, Media & Entertainment Workforce Analytics

Existential Crisis For Mid-Sized IT Services Firms To Worsen in 2018-19: Five Red Flags Stakeholders Must Watch Out For

By Sanchit Vir GogiaMarch 13, 2018
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Accelerating Customer Engagement Architecting Intelligent Operations Asia Pacific Japan Automation & Efficiency Outcome BFSI Big data analytics Budgeting, Planning & Monitoring Changing Traditional Technologies Chief Digital Officer Chief Financial Officer Chief Human Resources Officer Chief Information Officer Chief Learning & Development Officer Chief Legal Officer Chief Marketing Officer Chief Operating Officer Chief Procurement Officer Chief Risk Officer Chief Sales Officer Chief Strategy Officer Cloud Computing CRM Customer Engagement Customer Experience Management Data Centre Decipher Digital Transformation Embody Digital Culture Experience & Engagement Outcome Freemium Insights Future Of Work Futurising Financial Management Global Greyhound Reports Greyhound Reports Flecks Reports Healthcare & Pharma Large Enterprises Leading With Insights Manage Digital Talent Manufacturing Measure Digital Fluency Onboard Digital Leaders Retail & Commerce Sales & Revenue Outcome Small & Medium Enterprises Startups Strategise Digital Transformation Supply Chain Management Technology Transformation Telecom, Media & Entertainment Workforce Analytics

About Time You Stop Buying The Dope On Digital Transformation

By Sanchit Vir GogiaMarch 9, 2018March 9, 2018
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Accelerating Customer Engagement Architecting Intelligent Operations Asia Pacific Japan Automation & Efficiency Outcome BFSI Big data analytics Budgeting, Planning & Monitoring Changing Traditional Technologies Chief Digital Officer Chief Financial Officer Chief Human Resources Officer Chief Information Officer Chief Learning & Development Officer Chief Legal Officer Chief Marketing Officer Chief Operating Officer Chief Procurement Officer Chief Risk Officer Chief Sales Officer Chief Strategy Officer Cloud Computing CRM Customer Engagement Customer Experience Management Data Centre Experience & Engagement Outcome Freemium Insights Future Of Work Futurising Financial Management Global Greyhound Reports Greyhound Reports Flecks Reports Healthcare & Pharma Large Enterprises Leading With Insights Manufacturing Retail & Commerce Sales & Revenue Outcome Small & Medium Enterprises Startups Supply Chain Management Technology Transformation Telecom, Media & Entertainment Workforce Analytics

Biggest Risk For Enterprise IT Is IT Itself

By Sanchit Vir GogiaMarch 8, 2018
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Accelerating Customer Engagement BFSI By Brand By Geo By Industry By Role Chief Customer Service Officer Chief Executive Officer Chief Information Officer Chief Marketing Officer Chief Sales Officer Chief Strategy Officer Customer Engagement Customer Experience Management Customer Feedback Management FMCD FMCG Freemium Insights Global Greyhound Reports Greyhound Reports Double Decaf Healthcare & Pharma Logistics & Transportation Manufacturing Startups Tesla

Despite All The Focus On Customer Experience, Customers Are Still Unhappy. Here’s Why.

By Sanchit Vir GogiaMarch 5, 2018March 5, 2018
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Accelerating Customer Engagement Architecting Intelligent Operations Asia Pacific Japan Automation & Efficiency Outcome BFSI Big data analytics Budgeting, Planning & Monitoring Changing Traditional Technologies Chief Digital Officer Chief Financial Officer Chief Human Resources Officer Chief Information Officer Chief Information Security Officer Chief Learning & Development Officer Chief Legal Officer Chief Marketing Officer Chief Operating Officer Chief Procurement Officer Chief Risk Officer Chief Sales Officer Chief Strategy Officer Cloud Computing CRM Customer Engagement Customer Experience Management Data Centre Experience & Engagement Outcome Freemium Insights Future Of Work Futurising Financial Management Global Greyhound Reports Greyhound Reports Media Mentions Healthcare & Pharma Large Enterprises Leading With Insights Manufacturing Retail & Commerce Sales & Revenue Outcome Small & Medium Enterprises Startups Supply Chain Management Technology Transformation Telecom, Media & Entertainment Workforce Analytics

From Data Breaches To Discrepancies In IT Department: CIOs Aren’t Sacrosanct

By Connect@GreyhoundGroup.comMarch 1, 2018March 1, 2018
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API BFSI Customer Experience Management Enterprise Mobile Management Freemium Insights Global Greyhound Reports Greyhound Reports Flecks Reports Healthcare & Pharma Large Enterprises Mobile Advertising Mobile Marketing Startups

Too Soon To Celebrate The Judgement On Right To Privacy. Here’s Why.

By Sanchit Vir GogiaAugust 24, 2017February 24, 2018
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Accelerating Customer Engagement BFSI By Brand By Geo By Industry By Role Chief Customer Service Officer Chief Executive Officer Chief Information Officer Chief Marketing Officer Chief Sales Officer Chief Strategy Officer Customer Engagement Customer Experience Management Customer Feedback Management FMCD FMCG Freemium Insights Global Greyhound Reports Greyhound Reports Double Decaf Healthcare & Pharma Logistics & Transportation Manufacturing Startups Tesla

Want To Get CX Right? Here’s A Little Something You Need To Know!

By Connect@GreyhoundGroup.comAugust 21, 2017September 9, 2017
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Accelerating Customer Engagement Actualising Secure Enterprise BFSI Big data analytics By Enterprise Type By Geo By Industry By Role Changing Traditional Technologies Chief Information Officer Chief Information Security Officer Cloud Computing Customer Experience Management Enterprise Mobile Management FMCD FMCG Free Insights Global Greyhound Appearances Greyhound Appearances Twitter Chats Healthcare & Pharma Large Enterprises Leading With Insights Retail & Commerce Technology Transformation Telecom, Media & Entertainment

Tweet Chat On The Future Of Mainframe

By Connect@GreyhoundGroup.comJuly 25, 2017
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Accelerating Customer Engagement Asia Pacific Japan BFSI Big data analytics Changing Traditional Technologies Chief Digital Officer Chief Financial Officer Chief Information Officer Chief Information Security Officer Chief Marketing Officer Chief Sales Officer Chief Strategy Officer Cloud Computing Customer Experience Management Dell Dell EMC EMC Enterprise Mobility Free Insights Future Ready Organisations Global Greyhound Radio Greyhound Radio ONTrigger Healthcare & Pharma IOT Large Enterprises Leading With Insights Managed Services Manufacturing Networking Strategic Outsourcing Technology Transformation Telecom, Media & Entertainment

Greyhound Radio with Rajesh Janey, Dell EMC

By Connect@GreyhoundGroup.comMay 3, 2017
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API BFSI Customer Experience Management Enterprise Mobile Management Freemium Insights Global Greyhound Reports Greyhound Reports Sprint Reports Healthcare & Pharma Large Enterprises Mobile Advertising Mobile Marketing Startups

Users Must Demand Secure, Transparent Experiences Over Better Looking Apps

By Sanchit Vir GogiaJanuary 27, 2017March 28, 2018
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API Big data analytics Chief Information Officer Chief Procurement Officer Cloud Computing Commerce Marketing Customer Engagement Customer Experience Management Free Insights Global Greyhound Reports Media Mentions Greyhound Snippets Inventory & Procurement Management RetailTech Startups

How To Drive E-Commerce Business Through Predictive Analytics

By Connect@GreyhoundGroup.comDecember 31, 2016June 8, 2017
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Accelerating Customer Engagement Aircel Bharti Airtel Big data analytics Changing Traditional Technologies Cloud Computing Customer Engagement Customer Experience Management Cybersecurity Data Centre Facebook Free Insights Global Greyhound Reports Media Mentions Greyhound Snippets Idea Cellular IOT Large Enterprises Reliance Jio Technology Transformation Telecom, Media & Entertainment Vodafone

Telecom Wars To Continue In 2017, Consolidation Seen

By Connect@GreyhoundGroup.comDecember 28, 2016June 17, 2017
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Accelerating Customer Engagement Asia Pacific Japan BFSI Big data analytics Changing Traditional Technologies Chief Digital Officer Chief Financial Officer Chief Information Officer Chief Information Security Officer Chief Marketing Officer Chief Sales Officer Chief Strategy Officer Cloud Computing Customer Experience Management Dell Dell EMC EMC Enterprise Mobility Experience & Engagement Outcome Free Insights Future Ready Organisations Global Greyhound TV Greyhound TV ONTrigger Healthcare & Pharma IOT Large Enterprises Leading With Insights Managed Services Manufacturing Networking Strategic Outsourcing Technology Transformation Telecom, Media & Entertainment

ONTrigger with Rajesh Janey, Dell EMC

By Connect@GreyhoundGroup.comNovember 30, 2016August 6, 2017
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Accelerating Customer Engagement Asia Pacific Japan BFSI Big data analytics Changing Traditional Technologies Chief Digital Officer Chief Financial Officer Chief Information Officer Chief Information Security Officer Chief Marketing Officer Chief Sales Officer Chief Strategy Officer Cloud Computing Customer Experience Management Dell Dell EMC EMC Experience & Engagement Outcome Free Insights Global Greyhound TV Greyhound TV Teasers Healthcare & Pharma IOT Large Enterprises Manufacturing Retail & Commerce Telecom, Media & Entertainment

Greyhound TV Teaser: ONTrigger with Rajesh Janey, Dell EMC

By Connect@GreyhoundGroup.comNovember 29, 2016September 9, 2017
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Accelerating Customer Engagement Asia Pacific Japan BFSI Changing Traditional Technologies Chief Human Resources Officer Chief Information Officer Chief Sales Officer Chief Strategy Officer Cloud Computing CRM Customer Experience Management Experience & Engagement Outcome FMCD Free Insights Greyhound Reports Media Mentions Greyhound Snippets Large Enterprises Lead Management Manufacturing Reimagine Sales Management Retail & Commerce Sales Automation & Enablement Salesforce

Salesforce Plans To Add 5 Lakh Jobs In Four Years

By Connect@GreyhoundGroup.comNovember 25, 2016June 9, 2017
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Accelerating Customer Engagement Architecting Intelligent Operations Asia Pacific Japan Automation & Efficiency Outcome BFSI Big data analytics Budgeting, Planning & Monitoring Changing Traditional Technologies Chief Digital Officer Chief Financial Officer Chief Human Resources Officer Chief Information Officer Chief Information Security Officer Chief Learning & Development Officer Chief Legal Officer Chief Marketing Officer Chief Operating Officer Chief Procurement Officer Chief Risk Officer Chief Sales Officer Chief Strategy Officer Cloud Computing CRM Customer Engagement Customer Experience Management Data Centre Experience & Engagement Outcome Freemium Insights Future Of Work Futurising Financial Management Global Greyhound Reports Greyhound Reports Sprint Reports Healthcare & Pharma Large Enterprises Leading With Insights Manufacturing Retail & Commerce Sales & Revenue Outcome Small & Medium Enterprises Startups Supply Chain Management Technology Transformation Telecom, Media & Entertainment Workforce Analytics

Leading With Digital – Why This Transformation Matters For Traditional Orgs and Its CXOs

By Connect@GreyhoundGroup.comNovember 16, 2016August 5, 2017
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Accelerating Customer Engagement API Asia Pacific Japan Changing Traditional Technologies Chief Executive Officer Chief Financial Officer Chief Strategy Officer Cloud Computing Customer Engagement Customer Experience Management Free Insights Greyhound Reports Media Mentions Greyhound Snippets Ola Snapdeal SoftBank Startups TransportTech

SoftBank Group Writes Down $555 Million In Ola, Snapdeal Investments

By Connect@GreyhoundGroup.comNovember 9, 2016June 9, 2017
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Accelerating Customer Engagement Asia Pacific Japan Bharti Airtel Chief Executive Officer Chief Information Officer Chief Information Security Officer Customer Engagement Customer Experience Management Customer Feedback Management Data Centre Free Insights Greyhound Reports Media Mentions Greyhound Snippets Idea Cellular Large Enterprises Reliance Jio Telecom, Media & Entertainment Vodafone

Reliance Jio’s Voice Over LTE: Reality Or Myth

By Connect@GreyhoundGroup.comNovember 3, 2016June 9, 2017
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Accelerating Customer Engagement Asia Pacific Japan Automation & Efficiency Outcome Bharti Airtel Big data analytics By Enterprise Type By Geo By Industry Changing Traditional Technologies Cloud Computing Consumer Customer Engagement Customer Experience Management Customer Feedback Management Data Centre Experience & Engagement Outcome Greyhound Radio Idea Cellular Large Enterprises Mobiles & Tablets Reliance Jio Smart Computing Startups Telecom, Media & Entertainment Vodafone

Greyhound Radio on Impact of Reliance Jio on Digital Businesses in India

By Connect@GreyhoundGroup.comOctober 4, 2016July 23, 2017
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Asia Pacific Japan Automation & Efficiency Outcome Chief Executive Officer Chief Information Officer Chief Information Security Officer CRM Customer Engagement Customer Experience Management Customer Feedback Management Global Greyhound Reports Media Mentions Reliance Jio Telecom, Media & Entertainment

Jio: Telecom Giant Reliance Sparks India Price War

By Connect@GreyhoundGroup.comSeptember 5, 2016October 1, 2016
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Asia Pacific Japan Automation & Efficiency Outcome Chief Executive Officer Chief Information Officer Chief Information Security Officer CRM Customer Engagement Customer Experience Management Customer Feedback Management Data Centre Global Greyhound Reports Media Mentions Reliance Jio Telecom, Media & Entertainment

जियो के सहारे रिलायंस ऐसे लड़ेगा ‘प्राइस वॉर’

By Connect@GreyhoundGroup.comSeptember 5, 2016October 1, 2016
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Asia Pacific Japan Automation & Efficiency Outcome Bharti Airtel Chief Executive Officer Chief Information Officer Chief Information Security Officer Consumer CRM Customer Engagement Customer Experience Management Customer Feedback Management Data Centre Global Greyhound Reports Media Mentions Greyhound TV Greyhound TV Telecast Appearances Idea Cellular Mobiles & Tablets Reliance Jio Smart Computing Telecom, Media & Entertainment Vodafone

Dialling Up Cheap Data In India: Greyhound Research Insights On Reliance Jio

By Connect@GreyhoundGroup.comSeptember 5, 2016July 17, 2017
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Automation & Efficiency Outcome Bharti Airtel Big data analytics Chief Executive Officer Chief Information Officer Chief Information Security Officer Cloud Computing CRM Customer Engagement Customer Experience Management Customer Feedback Management Data Centre Experience & Engagement Outcome Global Greyhound Radio Idea Cellular Large Enterprises Reliance Jio Sales & Revenue Outcome Telecom, Media & Entertainment Vodafone

Greyhound Radio on Reliance Jio Launch

By Connect@GreyhoundGroup.comSeptember 3, 2016March 3, 2017
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Asia Pacific Japan Automation & Efficiency Outcome Chief Executive Officer Chief Information Officer Chief Information Security Officer Cloud Computing CRM Customer Engagement Customer Experience Management Customer Feedback Management Data Centre Greyhound Reports Media Mentions Reliance Jio Telecom, Media & Entertainment

Reliance Jio: The Race To Claim Rs 20,000 Crore From The Indian Consumer Annually

By Connect@GreyhoundGroup.comSeptember 2, 2016October 1, 2016
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Asia Pacific Japan Automation & Efficiency Outcome Bharti Airtel Chief Executive Officer Chief Information Officer Chief Information Security Officer CRM Customer Engagement Customer Experience Management Customer Feedback Management Data Centre Free Insights Global Greyhound Reports Media Mentions Idea Cellular Reliance Jio Telecom, Media & Entertainment Vodafone

Reliance Jio Launch Set To Jolt India’s Telecom Sector

By Connect@GreyhoundGroup.comSeptember 2, 2016October 1, 2016
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Asia Pacific Japan Automation & Efficiency Outcome Bharti Airtel Big data analytics Business Intelligence Chief Executive Officer Chief Information Officer Chief Information Security Officer Cloud Computing CRM Customer Engagement Customer Experience Management Customer Feedback Management Data Centre Experience & Engagement Outcome Freemium Insights Global Greyhound Reports Greyhound Reports Sprint Reports Idea Cellular Large Enterprises Reliance Jio Sales & Revenue Outcome Telecom, Media & Entertainment Vodafone

Reliance Jio Launch Set To Jolt India’s Telecom Sector

By Connect@GreyhoundGroup.comSeptember 2, 2016August 5, 2017
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  • Faiyaz Shahpurwala of IBM In #CounterpunchWithSVG
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