Time is ripe for Life Insurance Corporation of India (LIC) to go for a technology upgradation plan! To compete with private players, the state-run insurer will rely on technology upgradation. This includes handling documents, speed up policy writing, setting up of a call centre and purchase of iPads, as revealed in an Economic Times report.
State-run Life Insurance Corporation of India is upgrading its technology to compete better with the private sector. The country’s largest insurer has issued tenders for upgrade of its system to handle documents and speed up policy writing, creation of acall centre than can handle queries in multiple languages, and purchase of iPads for mobility solutions.
Sanchit Vir Gogia, Chief Analyst & Group CEO, Greyhound Research speaks to Jim Kruger, Executive Vice President & Chief Marketing Officer at Polycom on our flagship show, ONTrigger.